Direct Enterprise

Office Enterprise starting at $99.95/month
Multiple locations starting at $24.95/month

For larger companies who require advanced PBX phone system features to meet their unique needs, we can help.

AccessDirect's Direct Enterprise is the full-featured package that can be customized to meet the most challenging requirements, including: customized call routing, distributed sales force messaging, customer service queuing, or interoffice transfers for up to 1,000 employees.

Call 1-877-599-6500 now and our PBX phone system specialists will work with you to build the right system, at the right price.

Features Included (click feature for description)

Voice Mailbox Captures a standard voicemail message from an incoming caller. Voice-To-Email Notifies you instantly that a voicemail message is waiting for you by sending you an email with the message attached as a .wav file, so you can listen through your computer speakers. Caller ID Capture Know exactly who the caller is on every transferred call, voice message, or fax with this unique caller ID feature. Fax Mailbox Stores all received faxes as an attached .pdf document, allowing you to view, print, save, or forward faxes. Auto-Sensing Fax Automatically detects and receives an incoming fax, on the same phone number as your normal voice line. Fax callers can send a fax, and voice callers get your normal outgoing greeting. Fax-To-Email Emails any incoming faxes to you as a .pdf file, allowing you to view, print, save, or forward faxes. Personal Greeting Record your own personal greeting to welcome any incoming caller. Simultaneous Calls Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call gets routed to an individual extension, or to a voice mailbox. Pass Code Protection Protect every voicemail box with a secure pass code that can be changed at any time by logging into your secure voicemail account. Store 100 Voice Messages Store up to 100 unique voicemail messages in your voice mailbox at any one time. Store 100 Faxes Receive and store up to 100 unique faxes at any one time. Web Administration Administer your user settings from any web connection, using a secure web interface. Allows you to make changes to voicemail, fax mail, or the auto-attendant (including individual extensions). Call Reports View call details in "real time" using the web interface, or receive automated reports via email. Disaster Recovery Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure. Customized Set Up Customize your phone service options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned. Cardless Calling Card Return phone calls from within voicemail by simply pressing a button. Cell Phone Text Message Notification Notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.

Find-Me, Follow-Me / Call Transfer Routes your incoming calls from one phone to the next (such as from office phone to cell phone to home phone), seeking a live caller to answer. Music On Hold / Transfer Plays professional music while callers are being transferred. Call Screening / Call Announce Gives incoming callers the opportunity to announce their name, and allows call recipient to screen their calls. Call Accept / Reject Allows you to hear the extension number from which the call originated, so that you can accept or reject the call-and send it to voice mail. After-Hours Greeting Plays a different greeting after standard work hours to incoming callers, then routes the call to the appropriate extension. Auto Attendant / Front-End Greeting Plays a standard greeting to incoming callers during work hours. Routes the call to the appropriate extension. Multiple Extensions Set up multiple extensions for different people or departments in your office-such as sales, customer service, or shipping. Information-Only Extensions Give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features. Multi-Level Menus Set up your outgoing auto-attendant to include multiple menus or levels. For example, once a caller selects Ext. 10 for "Customer Service," they are then taken to a new menu of choices. Dial-By-Name / Company Directory Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad. Dial-By-Extension Give callers the option to reach individuals directly by dialing a unique extension. Connect Multiple Offices w/ One # Connect each of your offices in multiple cities through a single phone number. 50+ Extensions / Users Direct Enterprise is ideal for larger organizations that require 50 or more extensions. Group / Broadcast Messaging Send a broadcast voice message to several people at the company, all at the same time. Custom Solutions Develop a custom phone solution for your business, working with our experienced staff. Local or Toll-Free Numbers Choose between a local or toll-free number for incoming callers-or get both. Included Move Existing Numbers Transfer your current local or toll-free number to your new phone service, for uninterrupted service. Available

Customer Reviews

• - I would like to commend C.C. Armstrong…
  

  By: Mary Meade, Thomson-Reuters

  I have been working with C.C. for about a month, and all I can say is "What a pleasure!!" C.C. is always ready to help me with anything I put past her. She has made my job so much easier and that's not an easy feat!   Her quick responses, her can-do attitude, getting the job done -- in turn has made me look like a super-star! Please recognize this review as a kudos to Ms. Armstrong and because of her excellent customer service, I will STRONGLY recommend AccessDirect to all my colleagues.  A sincere congratulations to your company!

• - Why did I wait so long to use Access Direct?
  

  By: Kay Brewer, Cartridge World Kennewick WA

  Normally I detest dealing with anything that has to do with telephones, rather than make a decision I made none, which I know now cost us money. Access direct took the pain out of my phone decisions, they actually got on the line with my phone provider to make the necessary changes. We now have a more professional sounding system that manages our phone and fax calls to enable our employees to be more efficient.  Thanks John and Team, your service is great!

• - Your customer service has been outstanding!
  

  By: Damien Davis, Student Conservation Association

  I have notified Debi how great you have been and how easy you will make it for her. Also I received a phone call the other day asking for a reference for you guys and I talked you guys up. I told them how great the system has been and how important it is to us, as well as how high the level of customer service is. And Debi knows how great you guys have been and she will promote you guys as I have. .

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Customer Testimonials

"Why did I wait so long to use Access Direct? Normally I detest dealing with anything that has to do with telephones, rather than make a decision I made none, which I know now cost us money. Access direct took the pain out of my phone decisions, they actually got on the line with my phone provider to make the necessary changes. We now have a more professional sounding system that manages our phone and fax calls to enable our employees to be more efficient. Thanks Team, your service is great!"

Kay Brewer,
Cartridge World, Kennewick, WA