Customer service agent Valerie Martin discusses how to prevent potentially angering your customers in our 3rd episode of the AccessDirect Blogcast. This episode is based on our November 2015 blog post on the subject, which you can find here: https://www.messagingservice.com/blog/handling-angry-customers/.
In our 2nd episode, Revenue Resolution Specialist Matt Bowyer discusses how to optimize your business for the latest virtual business growth trends. This episode is based on our July 2015 blog post on the subject, which you can find here: https://www.messagingservice.com/blog/virtual-business-growth-trends/
In the first episode of our new podcast, customer service agent Richard Burt describes the top 10 benefits of a PBX phone system for small businesses. This episode is based on our July 13, 2015 blog article, which you can find here: https://www.messagingservice.com/blog/benefits-of-a-pbx-phone-system/