Challenge: A small roofing company in Georgia needed to establish a phone number in Indianapolis immediately. They were approved to bid state roofing jobs in the state of Indiana and they had no presence there. One of the requirements was to have a local contact number. They called AccessDirect to see if they could get a phone number that would somehow ring their office number in Georgia and make it look like they had an Indianapolis local number.
This roofing company needs a local VoIP virtual number from AccessDirect.
Solution: AccessDirect immediately gave the roofing company a choice of Indianapolis numbers. We set up a professionally recorded ‘Direct Executive package so that when someone called the Indianapolis number, they received a greeting that thanked them for calling “ABC Roofing” and connected their call. The customers didn’t know they were actually connecting to an office in Georgia. If no one answered, the call was brought back into a voice mailbox and a wav.file was sent to both owners of the roofing company so they knew they had a call from someone in Indianapolis immediately.
Results: The owners of the roofing company were able to get some state jobs due to the Indianapolis VoIP virtual number AccessDirect provided for them. They were able to establish a presence quickly without any sort of equipment installation or rent payments, and they could stay in Georgia until they won the bids they placed in Indiana. They are planning to use AccessDirect to obtain other virtual numbers in different states so they can continue to establish a local presence and do bids elsewhere. They were very pleased with the immediate, effective service and the results with AccessDirect.