Property Management Solutions

Property Management Answering Service

In a competitive housing market, first impressions are important. A virtual receptionist with a professionally-recorded greeting assures prospective tenants they are dealing with a reputable business, inspiring confidence in your property. AccessDirect offers sophisticated and affordable service with our virtual pbx phone systems. Each one can be customized for your specific needs.

With a new phone system from AccessDirect, you can customize your call flow, sending prospective tenants directly to a leasing associate and ensuring the on-call technician is immediately informed about maintenance emergencies. Callers will reach the person they need quickly and efficiently.

Case Study: Incorporating New Properties into an Existing Plan

A major Property Management company wanted to standardize the phone systems at all of their locations. AccessDirect worked with them to create a template, incorporating leasing information, emergency maintenance processes, and a general voicemail option.

We also set up a quick and easy onboarding process for newly acquired properties. Now when they add a location, all they have to do is send us the basic information about the property, and we use the template to set up their new account.

Contact AccessDirect to Get Started Today

Whether you’re a single apartment complex or a large property management company with multiple locations, AccessDirect can improve your telephone processes. We customize every account to meet each customer’s specific needs. Contact our team today to learn how our property management answering service can help you sound as professional as possible.