One System, Multiple Locations, Consistent Message
Are you operating in multiple cities or locations?
Access Direct gives you the appearance of perfect consistency with our virtual pbx phone systems that answer your calls in the same professional way—no matter which office it is. Finally, your organization can look like a perfectly seamless operation to your customers.
Franchise Connects 85 Locations, Seamlessly
FirstWorld had a problem. Each of their 85 locations responded to customer calls differently. Customers had completely different experiences with call response and voice mail when they contacted each location—leading to confusion. Worse, the locations could not transfer calls to each other—they had to ask the customer to call a different number.
FirstWorld needed a way to give their customers a consistent calling experience at every location. Access Direct set up a virtual PBX phone system with standardized voice mail and a professionally recorded greeting that gave the company a professional, consistent image across locations, then worked hand in hand with each location to create customized menus and extensions.
The result was an affordable franchise phone system that looked impressive to callers—and worked just like everyone was located in the same office.