“Before we got a phone system, I had to answer the phone all day long. Depending on who the call was for, I had to run through the brewery and try to find them and see if they were available. I’d put the person on hold, and it interrupted whatever I was doing and I couldn’t get anything done.
I did a lot of research looking for a system to use, and AccessDirect was super affordable. We didn’t have to change our phone numbers, and calls are directed to people’s cell phones, which is really cool.
Now that we have the system in place, calls can reach us wherever we are – whether it’s two separate buildings, or if we’re just out-and-about – and we get email notifications or a text message or both.
Our customers and vendors are really surprised at how quickly we can get back to them, and they love it!
It’s so much easier for our customers to reach us now!”