Voicemail to Email Service | Voicemail Messaging

SAVE TIME WITH A VOICEMAIL TO EMAIL SERVICE

Does listening to and returning your voicemails feel like a chore? Are you tired of trying to keep track of who has called and why they are calling? Make returning your phone messages easy and more efficient with our voicemail to email system.

Receive your voicemails in your email inbox moments after the caller hangs up as an MP3 file attachment. Read your messages at your convenience with our voicemail transcription feature. Make your voicemail messaging work better for your business and your customers.

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WHAT ARE THE BENEFITS OF VOICEMAIL TO EMAIL?

Our virtual voicemail service makes connecting with your callers easier and more convenient. Because we send voicemail to your email inbox, you can access your messages wherever you are and on your schedule. That convenience is not the only way a voicemail to email system can benefit your company, however. Here are some of the other ways a voicemail forwarding service can help your business.

Access voicemails from anywhere. Your messages used to be accessible only in the office. Now you can retrieve your voicemails from any device with an active internet connection or cellular network signal.
Automatically distribute messages amongst teams. Send your voicemails to a single email address or those of an entire team or department. Customize email and SMS notifications for every voicemail box you have.
Read voicemail message transcripts quickly and discreetly. Ever received a voicemail while somewhere you were unable to listen to it? Voicemail transcription allows you to check your messages by reading rather than listening to them.
Forward messages to others quickly and easily. Forward any messages received to others instantly. Receive a voicemail meant for someone else? Just forward it to their email address. It’s that easy.
Never lose access to important messages again. Access to any voicemail you’ve received for as long as you need. Permanently store them in your inbox or download them to your device. Virtual voicemail is saved on the cloud and is stored until you delete it.

CAN I GET A VOICEMAIL TEXT MESSAGE NOTIFICATION INSTEAD?

While receiving voicemail messages by email is a convenient option, we understand that some may need a different way to be notified when a message comes in. Some phones cannot or should not receive work emails, or you may prefer not to send voicemail to email. Fortunately, AccessDirect’s virtual voicemail feature can send voicemail to you as a text message notification.

After a caller leaves a message, we send an SMS message to your phone within moments of the caller finishing their recording. That voicemail text message contains a link that will take you directly to a streamable recording of the message. We also include a copy of the call transcript and the caller ID information, putting all the caller’s pertinent information directly at your fingertips.

At AccessDirect, we want to offer you the flexibility to receive your messages in the most convenient way for your business. That is why we let you choose to set up email notifications, SMS notifications, or both to any email address or cell phone numbers you need. Best of all, voicemail text message notifications are included alongside our voicemail to email service at no additional charge.

HOW CAN I GET VOICEMAIL TO EMAIL ON MY PHONE LINE?

Connecting your business line using our voicemail to email feature is easy. Established businesses using existing numbers and new businesses needing to obtain a number can both benefit. Here are some of the most common ways to get voicemail to email service on your line.

ADDING VOICEMAIL TO EMAIL TO AN EXISTING BUSINESS LINE

Your AccessDirect voicemail to email or auto-attendant service includes a virtual local or toll-free number. You will use this number to connect your existing phone number to our system through the call forwarding features offered by your phone company.

To have a chance to answer calls before they go to voicemail, your phone company needs to set up the features call forward busy/no answer on your phone number. They will need to set up those features to send calls when your line gives a busy signal or unanswered after several rings to your AccessDirect number. Once they have set this up, any calls you do not answer will go to your voicemail to email service.

To forward every incoming call to your voicemail to email service, your phone company should set up a feature known as a hard forward or immediate call forward on your phone line. You can ask your phone company to set that up to forward to your AccessDirect number or pick up your phone receiver and dial *72, followed by your AccessDirect number.

We realize that this can seem complicated, which is why our dedicated telecommunications specialists are available to help you every step of the way. We can provide you with a detailed set of instructions or even schedule a time to call your phone company with you.

ADDING VOICEMAIL TO EMAIL TO A NEW BUSINESS LINE

Whether you are a new business or an established company looking to add voicemail to email service on your new business line, AccessDirect makes it easy. All of our plans include both our voicemail to email service and a virtual local or toll-free number at no additional charge.

See? We told you we made it easy.

HOW DOES VOICEMAIL TO EMAIL WORK?

A voicemail to email service answers callers with a voicemail greeting, takes a message, and then sends that message to a recipient via email. AccessDirect’s system incorporates other features to make this convenient service even more valuable. Here’s a breakdown of how our voicemail to email service works:

Before leaving a message, your callers will hear a Professionally Recorded Greeting as part of your voicemail service. Choose to record it yourself or have one of our voice artists do so at no additional charge. An effective greeting can enhance your image and give your callers confidence in your organization.
After your caller leaves their message, our system begins the MP3 Conversion Process. Your voicemail is converted into a universal sound file format suitable to be emailed, listened to, and saved on your device.
Messages are then run through our Voicemail Transcription software to create a computer-generated transcript of the call. Quickly read a voicemail left by your callers and determine the importance and urgency of the message.
After our system has converted and transcribed your message, it is ready to be delivered. Our system sends your Voicemail to Email addresses on file mere moments after being left.

AVAILABLE VOICEMAIL TO EMAIL SOLUTIONS

Direct Messaging

A single mailbox for either voicemail or fax. Receive your messages or your faxes via email so you can respond to your customers no matter where you are. Transcription of your voicemails helps you manage your business and respond to messages faster.

Sample outgoing greeting, free customization and free professional recording provided.
“Thank you for calling ABC Company. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!”

The Direct Messaging program gives you a simple yet powerful single voice mailbox. Any callers to your Direct Messaging program will hear a professionally-recorded greeting that prompts them to leave a message. When they do, you receive a copy of that message via email, with both the sound file and the text transcription of the message.

Your Direct Messaging program may also be used as a fax-to-email mailbox, letting you use the number we provide for you as a business fax number, able to receive your faxes as PDFs delivered straight to your email. You can also send faxes through our web interface or our mobile app, making it easy to manage your faxes from anywhere.

Fax to Email – Send and receive faxes online
Email Delivery & Transcription – Easily read and respond to your critical messages.
Easy to Use – Manage your program through our web interface or mobile app.
Professionally Recorded Greeting – Your greeting will be recorded by a member of our recording staff, free of charge.

The Direct Messaging program has both a monthly and annual pricing plan, with $19.95 per month or $9.95 per month for a full year’s service up front.

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Direct Executive

The perfect single businessperson solution. One mailbox that can transfer your callers to any phone of yours along with taking and transcribing voicemail. Answer calls at home or on the road, wherever and whenever you need to.

Sample outgoing greeting, free customization and free professional recording provided.
“Thank you for calling ABC Company. Please hold while your call is being transferred.”
(the call is transferred. If no one is available to answer, the caller hears the following.)
“We’re sorry, but no one is available to take your call at this time. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!”

The Direct Executive program gives you a single mailbox that can efficiently handle all your calls. Callers hear a professionally recorded greeting introducing your company, and then the caller is transferred out to speak to you live. Calls can be transferred to a land line, a cell phone, or a VOIP phone number, sequentially or simultaneously, so you can take calls no matter where you are. If you are unable to take the call live at that time, the caller then goes to your voice mailbox, and you receive a copy of their message via email, containing both the sound file and the text transcription.

You can also use your Direct Executive program as a fax-to-email mailbox, giving you the capability of handling your calls, your messages, and your faxes all under one phone number. You can use a new toll-free or local phone number from AccessDirect, or use your existing business number.

Call Transfer – Take calls no matter where you are.
Email Delivery & Transcription – Easily read and respond to your critical messages.
Easy to Use – Manage your program through our web interface or mobile app.
Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

Try out our Direct Executive program today! Your program will be fully set up and recorded before beginning your trial, and the program is just $19.95 per month after signing up. Managing your business communications has never been simpler or easier.

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Direct Receptionist

The ideal small business solution. Present callers with a list of extensions for individual people or departments quickly and easily. Connect your whole team under one number whether your employees are in the same office or working remotely.

Sample outgoing greeting, free customization and free professional recording provided.
“Thank you for calling ABC Company. Please choose from one of the following options to route your call. For Customer Service, please press 1. For Sales, please press 2. For Billing, please press 3. This greeting will now repeat to allow you more time to make your selection. Thank you!”

The Direct Receptionist program has everything a small business needs to handle their incoming calls. Callers to your Direct Receptionist program will hear a professionally recorded greeting presenting a list of options to choose from, be that individual employees or departments. Selecting an extension transfers the call to that person or department to speak to the caller live, and if no one answers, the caller can leave a voicemail, and the extension holder receives a copy of that message via email with both the sound file and text transcription of that message.

The extensions can be customized to fit your needs, with Information Only extensions giving hours of operations, directions, a list of daily specials, or answers to frequently asked questions that don’t need a live person from your company to answer over the phone. Each extension can transfer to multiple numbers, hunting between them or ringing them all at the same time.

Multiple Extensions – Better direct your callers to the member of your team that can best help them.
Name Directory – Allow your callers to enter the name of the person they wish to reach, even if they don’t know their specific extension number.
Call Transfer – Take calls no matter where you are.
Voice & Fax Mailbox – One number, multiple functions.
Email Delivery & Transcription – Easily read and respond to your critical messages.
Easy to Use – Manage your program through our web interface or mobile app.
Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

There are multiple Direct Receptionist programs to choose from, depending on the number of extensions and the number of calls that you need. With prices starting at $27.95 per month for a three-extension program, we will work with you to make sure you are on the right program for your needs once you have completed your free trial to see how the system can work for you.

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Direct Enterprise

The ideal big business solution. Utilize the same Direct Receptionist features and capabilities, scaled for the largest businesses. Work with AccessDirect to build a custom solution that fits your unique need, no matter how many offices and employees you have.

Sample outgoing greeting, free customization and free professional recording provided.
“Thank you for calling ABC Company. Please choose from one of the following options to route your call. For new inquiries, please press 1. If you are an existing customer, please press 2. For our New York office, please press 3. For our Los Angeles office, please press 4. This greeting will now repeat to allow you more time to make your selection. Thank you!”

The Direct Enterprise program is functionally the same as the Direct Receptionist program, but scaled up to cover the unique needs of larger businesses. If you have multiple offices all throughout the city or state but want your calls handled under one number, routing calls to people in each location depending on the time of day or the nature of their call, the Direct Enterprise program can help you manage and route those calls. The Direct Enterprise program supports companies with hundreds of employees or thousands of calls per month, helping their customers get to the right person quickly and easily. We can also custom-build a program to meet your unique needs.

Unite Multiple Locations – Bring together far-flung offices under one central number for all of your customers.
Custom Solutions – Build the perfect program for your business from the ground up, with our staff working with you every step of the way to ensure your unique needs are solved.
Multiple Extensions – Better direct your callers to the member of your team that can best help them.
Name Directory – Allow your callers to enter the name of the person they wish to reach, even if they don’t know their specific extension number.
Call Transfer – Take calls no matter where you are.
Voice & Fax Mailbox – One number, multiple functions.
Email Delivery & Transcription – Easily read and respond to your critical messages.
Easy to Use – Manage your program through our web interface or mobile app.
Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

The Direct Enterprise options start at $99.95 for a twenty-five extension program, with more packages available depending on the number of extensions and calls your company needs. We will work with you during your trial to make sure you are on the best program and getting the best price for your needs.

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CONTACT ACCESSDIRECT TODAY TO TRY OUR VOICEMAIL TO EMAIL SERVICE – FREE!

AccessDirect understands the importance of connecting with callers and making them feel heard. That’s why we include our voicemail to email and voicemail text message notification features in all of our plans. Whether you want a single voicemail box or a complete auto attendant system with extensions for your callers to choose from, we have a plan to meet your needs.

Try out our voicemail to email service free for a week by contacting us today. We know that once you experience the convenience our voicemail messaging offers, you will see the benefits for you and your business. Contact us by phone, email, or online chat today!