Why Your Small Business Should Hire a Virtual Receptionist
Businesses find themselves in a modern communication age where they often don’t get a second chance at a first impression. It’s more important than ever before to not only put forward a professional appearance as a company, but to quickly get your customers to the person or department they need. A busy signal can mean the difference between a new customer and a sale lost to a competitor. That’s where AccessDirect can help with a state-of-the-art virtual receptionist solution.
Virtual receptionist services are gaining in popularity with businesses concerned about cutting overhead costs without sacrificing the quality of service they offer their clients. They can connect a caller immediately to the person they need – whether that company representative is at the office, at home, or on the go. And with our voicemail-to-email solution, we’ll deliver any messages left from your callers to your inbox as both an MP3 sound file and a computer-generated transcription, so you’ll know instantly when to prioritize a callback.