Contractor

Answering Services

Virtual Phone Answering Services for Contractors

In a competitive marketplace, plumbers, electricians and HVAC contractors who make themselves available to customers are better positioned to enjoy loyalty and long-term success. The easier it is for homeowners to get ahold of you, the more likely you are to gain their repeat business.

When you’re out on the road, an AccessDirect virtual phone answering service provides several key benefits for busy contractors. Our services are affordable, sophisticated and easy to use, whether you work for yourself or have a team of employees spread out across a wide area.

No matter your specific trade, whether you’re a single independent contractor or a large firm, we can set up a custom virtual phone answering service tailored to your company. Read on to find out more about how we can help you sound bigger and more professional, or contact us to get a free week-long trial set up today!

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Answering Services for HVAC Technicians

AccessDirect’s virtual phone answering services are ideal for HVAC contractors and other home heating professionals. We can set up a system with your existing number and add features such as email-to-fax, which allows you to order parts on the road and maintain a verifiable paper trail for billing purposes.

We also make staying in touch with your customers easy. Whether you’re in the office or on call, with our mobile phone porting feature, one number is all you need. Whether someone is on the phone needing service or if you’re receiving another important call, we can help ensure that you don’t miss a single business opportunity.

residential plumber makes adjustments to pipes underneath sink

Answering Services for Plumbers

Our virtual PBX system is also a great fit for plumbers, particularly businesses that serve customers in different area codes. We can set up a series of local numbers that make it affordable for potential clients to get in touch with you, while also giving your company the appearance of a trustworthy, local business.

Other features include voicemail-to-email and voicemail transcription, which can give you peace of mind when you do need to let a caller leave a message. Our virtual voicemail service provides you with a free, customizable, & professionally recorded greeting for your callers. After they’ve left a message, we’ll deliver it as a sound file to your email inbox, along with a computer-generated transcription so you can quickly read your messages.

Answering Services for Electricians

If you receive too many incoming phone calls to handle, a virtual menu system is an invaluable time-saver. Our virtual attendant service is helpful for electricians, particularly if you find yourself constantly playing “phone tag,” or otherwise spending excessive amounts of time on the phone with customers scheduling or confirming appointments.

We can set up a system that forwards non-emergency calls to a voice mailbox and sends you an alert via text or email, so you can respond at your own time and minimize distractions on the job. And if a caller needs immediate help due to an emergency, we can set up a call forwarding schedule to direct calls to the electrician on duty based on your after-hours personnel assignments.

an electrician works on wiring in a new home. the walls are bare studs and unfinished.

Case Study: A Georgia Roofing Company Moves Into New Markets

One client who recently benefited from AccessDirect’s virtual phone answering service for contractors was a small, Georgia-based roofing company. Looking for ways to grow their business, the company sought approval to bid on government jobs in the state of Indiana. In order to be more competitive, we set them up with a local Indianapolis-based number that routed directly to their head office.

Ultimately, the company was successful in securing several lucrative Indiana roofing contracts and currently has plans to install virtual numbers elsewhere, establish a local presence in diverse markets and continue to grow their business.

Why Choose AccessDirect?

AccessDirect is the virtual phone answering service of choice for electricians, plumbers and HVAC contractors across the country. Our services are affordable, month to month, no contract and value packed, making them a great choice for businesses of any size.

We’ve worked with contractors of nearly every trade since we started in 1997, so you can be confident not only in our knowledge of the specific needs of your industry, but in our ability to create the perfect, custom solution for your business. With options ranging from a simple single voicemail box to a full auto attendant solution, we can help you choose the perfect virtual answering service to meet your specific needs.