Challenge: A tech company wanted to launch a new venture in cloud hosting and found out their answer was in the cloud!
This company needs a toll free hosted phone number to launch their new business in the cloud.
Solution: AccessDirect can assign local or toll free hosted numbers that can be programmed in many customizable ways to fit the needs of almost any company. Working with Dawson, we programmed the “departments” as sales, customer service and tech support and made those options from the main greeting “find me” selections that transferred to 2 sequential numbers and then to voice mail if no one was available. Messages are then emailed to their personal email addresses so they get the messages in a timely manner. Then using a dial by name directory, the personal 3 digit extension numbers of the staff can be reached by name or by extension number. His “cloud” company now has a toll free number, departments, staff and no one had to do a thing except answer the phone for the new business venture!
Results: AccessDirect was able to assign a great toll free number for the new web site and we had their new cloud venture virtual PBX auto attendant up and running and ready to use in less than 24 hours!