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Automated Attendant System

Automated Attendant from AccessDirect

Automated attendant is now being employed by almost all the major companies to improve their customer response. An automated attendant answers the incoming calls and transfers them to the appropriate persons or departments.

The Big Company image

Our automated attendant can help you give a big company image. Your callers will be greeted with a professional sounding message. This message can be customized according to your requirements. Your callers will be presented with a range of options such as dial by name, dial by extension, or simply choosing to listen to the company profile. Our automated attendant can be programmed to play out different greeting messages depending upon time of day; i.e office hours, after hours, weekends, or holidays.

Efficient Call Routing

One of the major functions of an automated attendant is call routing. Our automated attendant is capable enough to route your calls to your cell phone incase you are not in office. This routing utilizes a call forwarding technique called as find me follow me. In case you could not be personally reached, the calls are automatically routed to voice mail system. You are thus assured that important messages meant for you will never be lost.

Increased Customer Satisfaction

By utilizing our automated attendant system, you can improve your call processing. You need not employee live receptionists for attending all the calls. The automated attendant will do the job for you, attending the calls 24 hours a day, 7 days a week. It will connect your callers to the right person at the right time, thereby increasing customer satisfaction.

Feature-rich but Affordable

Our feature-rich automated attendant is on a par with the best ones available in the industry. Your company can sport a big company image using our automated attendant. You need not spend huge amounts in purchasing expensive PBX equipment. Ours is a hosted PBX system, meaning you will get the functionalities of a standard PBX system through a dedicated connection.

About Us

We are AccessDirect -  a full service virtual messaging company that works to offer the finest in virtual messaging, Voicemail, and PBX Phone System that is present in communications technology today.  Find us online or telephone us at 877-599-6500, and allow one of our knowledgeable customer service representatives provide you with a quote for your Small Business today.

 




Professional Recording

You don't have to be a Fortune 500 company to sound like one. Let AccessDirect record your main outgoing greeting for you!

 

 

Satellite Offices

Automatically distribute calls to satellite/home offices or cell phones (i.e. mobile extensions).

 

 

One Number

Now you can maintain one published number tied to a PBX Phone System versus trying to control your disparate work force through a collection of cell phones. And, if an employee leaves, your phone number does not leave with them.

       
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