You never get a second chance at a first impression. Cliché? Sure. But that doesn’t mean it isn’t true. When your company gets a phone call from a new client or an existing customer, their first impression of your business starts with how they’re greeted. How do you want to be heard? A ringing sound followed by an indifferent receptionist? Or a professional greeting that matches the professionalism of your organization?
To ensure a consistent, professional appearance, a call answering service is your business’s best option – a cost-effective, efficient way to enhance your image. But just as important as the first impression is making sure that your callers can get in touch quickly with who they need to – whether that’s sales, service, or the CEO.
You may be wondering how a call answering service like this can help your company, especially if you’re a small business. The benefits go way beyond just the initial greeting, even if you’re a solopreneur or have 10 or fewer employees.