You never get a second chance at a first impression. Cliché? Sure. But that doesn’t mean it isn’t true. When your company gets a phone call from a new client or an existing customer, their first impression of your business starts with how they’re greeted. How do you want to be heard? A ringing sound followed by an indifferent receptionist? Or a professional greeting that matches the professionalism of your organization?
To ensure a consistent, professional appearance, a call answering service is your business’s best option: a cost-effective, efficient way to enhance your image. But just as important as the first impression is making sure that your callers can get in touch quickly with who they need to, whether that’s sales, service, or the CEO.
It’s also crucial to present a professional image no matter when your customers call. Our systems can answer during business hours, as an after hours answering service, or 24/7, providing assistance whenever your callers need it.
You may be wondering how a call answering service like this can help your company, especially if you’re a small business. The benefits go way beyond just the initial greeting, even if you’re a solopreneur or have 10 or fewer employees.