Call forwarding service

You may have always worried about missing important official calls when you are not in office. We, at AccessDirect, can free you from this worry. We have an excellent call forwarding technique via which you will receive official calls even when you are on travel.

Sophisticated yet affordable

We call our call forwarding technique the find me follow me call forwarding. As the name suggests, your phone extension will follow you wherever you go. We provide call forwarding through our PBX phone systems, which are hosted. This kind of phone system being hosted is setup virtually. Your company need not spend on onsite equipment. We route calls and faxes to your location in real time through a dedicated connection.

Remote extensions

We provide local phone numbers and toll free numbers as part of our phone service. You can get any number of extensions for these numbers. You can thus allocate each of your employees with a phone extension and a personal voice mailbox. Our phone system can be programmed in such a manner that individual phone extensions can be associated with a set of phone numbers. These phone numbers could be the extension owner’s cell phone number or residence number. Calls to the phone extensions will ring through the associated numbers either simultaneously or in a predefined sequence. Even if a certain employee is not in the office, he/she will receive official calls either in the cell phone or residential number. Our call forwarding system thus ensures that all of your official calls are handled in an efficient manner.

Create a good impression among your callers

Our call forwarding service ensures that your callers will always be able to reach their recipients. In case a call is left unattended, it will be diverted to the voicemail system after certain number of rings. The caller will be able to leave his/her message as a voicemail. The message can be checked later by the owner of the phone extension, who can then respond in a proper manner to the caller. This kind of professional approach to call handling should create a great impression among your callers.

Handle calls even during company downtime

Apart from normal call handling, our call forwarding system plays an important role in disaster recovery. During a natural disaster, a company’s communication lines may be cut. In such a scenario, calls to your official numbers will be diverted to the alternate phone numbers defined for individual phone extensions. Your employees can thus attend to the official calls through their cell phones or any other phones located in an unaffected region. Your callers will never know the difference. Your company will still seem to be operating.

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