Business answering machines have evolved considerably in a relatively short period of time. It’s hard to imagine that less than 20 years ago mobile phones were simply used for making and receiving calls, and that businesses took messages on bulky machines that took up valuable space on a desk.
Today the idea of having a physical answering machine is not only outdated, but a sign to your customers that your business isn’t suited to modern communications. Fortunately, AccessDirect is here to help.
AccessDirect’s virtual phone system offers immediate benefits through increased productivity, improved customer satisfaction and lower operating costs. We offer several flexible virtual business answering machine service packages to meet the needs of any business.
Keep reading to learn more or contact us to request a free trial today.
TAKE YOUR MESSAGING SERVICE TO THE CLOUD WITH ACCESSDIRECT
The biggest problem associated with conventional, hardware-based answering machines for businesses is the difficulty and expense associated with upgrading. With most systems, adding new features involves buying and installing new hardware, a process that requires both money and a considerable disruption to your normal operations.
AccessDirect’s smart business answering machine service is entirely cloud-based. We maintain the equipment and applications on our own secure servers, delivering everything you need over your regular internet connection. The benefit of this is that incorporating new features and onboarding new users is easy. All it takes is a visit to your own personalized web portal — from there, you can easily add or remove services to meet your business’s needs, edit messaging and employee information, and more.
A MORE INTELLIGENT OFFICE ANSWERING MACHINE
Another key benefit of a cloud-based business smart answering machine service is that it integrates more efficiently with your existing workflow and operations. Whereas conventional answering machines are very often stand-alone systems, the cloud-based PBX technology at the heart of an AccessDirect system is more intelligent and intuitive. Its available features include the ability to access voice messages via email, voice-to-text transcription and more. This can save your team considerable time, improve accountability by creating an electronic record of messages and incoming calls, and ultimately improve productivity.
There are plenty of other reasons why a cloud-based PBX office answering machine can benefit you. As part of a complete internet phone service from AccessDirect, our smart business answering machine service can:
- Maintain business continuity during a power outage. Because messages are stored online, there’s no risk of losing important information when you lose power in your office with a smart answering machine.
- Enhance your team’s mobile capabilities. AccessDirect’s cloud answering service lets your team work seamlessly whether they’re in the office or on their mobile phone. Phone numbers and answering machine services remain consistent across devices, making it easier for customers to stay in touch and for staff to have access to the information they need on the road.
- Increase your local presence in key markets. AccessDirect allows you to establish toll-free voice mailboxes at local phone numbers, even in areas you don’t currently have an office in. This gives you the appearance of a bigger firm and saves your customers long distance charges when contacting you.