A home is generally the biggest purchase an individual will make. Buyers want reassurance they are dealing with someone they can trust and reach any time with questions or concerns. As a real estate agent, you need to give a professional image to your customers — even when you are busy showing properties or assisting other clients. AccessDirect’s real estate phone answering services can help you do just that, whether you are at home, in the office or on the road.
With our virtual real estate phone system, your callers will always be greeted quickly and professionally. You can set up a simple voicemail box, a call transfer system that sends your calls to your mobile or landline phone, or a full auto attendant with an array of options for your callers. We can also set up virtual numbers for your properties that lists basic information and allows an option to be connected to you or to leave a message. Read on to find out more about our real estate phone answering service or contact us today to get started with a free week-long trial.
Case Study: A Cost-Saving Real Estate Phone Solution
Like a lot of small businesses, Principal Realty Group was pressured by the high overhead costs of maintaining an office. To cut costs, they made the difficult decision to close their physical location and have staff work from home. But with ten team members, each with different phone numbers, and staff out showing houses all the time, keeping a professional image was difficult.
AccessDirect was able to set up a realtor phone system with a virtual auto attendant that provided a single point of contact for all staff. People calling in could contact an agent by their direct extension number or through a dial by name directory, and the company’s realtors received these calls at home or on their cell phone. The real estate phone system also accepted faxes for the company, converting them to PDF and sending them by email to save paper. We were even able to transfer over Principal’s existing business phone and fax numbers to their new real estate phone services, minimizing confusion with customers.
This new real estate phone answering service helped save Principal Realty Group money on overhead costs while being an upgrade over their old phones at the same time. They were able to ensure that their business experienced no major communications hiccups at a vital transition period, and AccessDirect was able to set everything up for them so they could focus on their new business plan. Best of all, their customers were able to enjoy the same level of top-notch professional service.
Real Estate Call Center Services
We offer a wide range of real estate virtual assistant and related call services for businesses of every size. Whether you work independently or are part of a large firm, our real estate phone service packages help you stay connected to the people you need to stay connected with, minimizing your workflow to save you time and money. We can:
- Set up a virtual receptionist that automatically directs callers to the proper extension
- Install voicemail-to-text or voicemail-to-email features that ensure you never miss an important message
- Send and receive faxes from any computer
- Create a toll-free number that serves as a single point of contact for multiple offices
- Set up local numbers in different municipalities for additional customer confidence
Our real estate phone services are flexible and fully scalable. If you need to add extra extensions or additional services, we make the process easy. We’ll work with you to assess your needs and your communications challenges, and help you find the plan that’s right for you. With options ranging from a simple voicemail to email box, to a virtual number that transfer to your mobile phone, up to a full realtor answering service that can connect callers to your entire team, we’ve got a subscription that meets your needs. And each of these plans can be fully customized to meet your specific needs. With AccessDirect, the only limit is your imagination.
Professional Answering Services for Property Management and Real Estate Businesses
Whether you’re an independent agent, part of a small office, or run a large firm, AccessDirect can help you succeed. When your agency needs an affordable realtor answering service, make us your first choice. Our affordable monthly plans can be customized to meet your exact needs, and require no infrastructure or physical equipment to be installed at your office. Your system can be as hands-on or hands-off as you like as well. While other virtual phone service providers leave everything up to you with little instruction, we offer to set up everything for you, including recording your system greetings, at no additional charge.
Wondering if our services are right for you? Try it out at your agency for a full week, no strings attached. With over 20+ years of experience assisting real estate professionals, we’re confident we have the perfect solution for your specific needs. Contact us today to speak with one of our knowledgeable representative to get started.