Automatically detects and receives an incoming fax, on the same phone number as your normal voice line. Fax callers can send a fax, and voice callers get your normal outgoing greeting.
Emails any incoming faxes to you as a .pdf file, allowing you to view, print, save, or forward faxes.
A virtual phone line allows you to record your own personal greeting to welcome any incoming caller.
Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call gets routed to an individual extension, or to a voice mailbox.
Pass Code Protection
Protect every voicemail box with a secure pass code that can be changed at any time by logging into your secure voicemail account.
Store Unlimited Voice Messages
Store up to unlimited unique voicemail messages in your voice mailbox, accessible at any time through your online dashboard..
Store Unlimited Faxes
Receive and store unlimited unique faxes at any one time, accessible at any time through your online dashboard..
Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure.
Customized Set Up
Customize your phone system options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned.
Text Message Notifications
The phone system notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.
Administer your virtual phone system user settings from any web connection, using a secure web interface. Allows you to make changes to all aspects of your phone system.
View call details in “real time” using the web interface, or receive automated reports via email.
Cardless Calling Card
Return phone calls from within voicemail by simply pressing a button.
Our virtual phone system allows for set up multiple extensions for different people or departments in your office-such as sales, customer service, or shipping.
Plays a different greeting after standard work hours to incoming callers, then routes the call to the appropriate extension. This is an integral feature of all successful business phone systems.
Move Existing Numbers
Transfer your current local or toll-free number to your new virtual phone system, for uninterrupted service using our virtual phone number call forwarding.
Develop custom office phone systems for your business, working with our experienced staff.
A virtual phone system will allow you to give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features.
Only the best virtual phone systems offer multi-level calling menus. Set up your outgoing auto-attendant to include multiple menus or levels. For example, once a caller selects Ext. 10 for “Customer Service,” they are then taken to a new menu of choices.
Dial-By-Name / Company Directory
Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad.
Give callers the option to reach individuals directly by dialing a unique extension.
Connect Multiple Offices w/ One #
Connect each of your offices in multiple cities through our virtual phone numbers.
50+ Extensions / Users
Direct Enterprise is the ideal virtual phone system for larger organizations that require 50 or more extensions.
Group / Broadcast Messaging
Send a broadcast voice message to several people at the company, all at the same time.
Music On Transfer
Plays professional music while callers are being transferred.
Call Screening / Call Announce
Gives incoming callers the opportunity to announce their name, and allows call recipient to screen their calls.
See How It Works
What Does It Cost?
A virtual phone system from AccessDirect makes it easy to stay connected with your customers and be productive from any location. Please call 877-599-6500 or contact us to speak to a customer service specialist for more information about a small business virtual phone system for your company.