Getting a Toll-Free Number – What You Need To Know
Running a successful small business is all about making sure multiple components work together to support your productivity, your profitability and your brand identity. A toll-free number can play an important role in attracting and retaining new customers.
According to LivePerson’s Connecting With Consumers report, 61% of shoppers still prefer to receive assistance over the phone — having only a local phone number means missing a small but significant opportunity to improve a customer’s experience and increase the odds of retaining them. Read on for a comprehensive guide to toll-free numbers.