Virtual Phone Solutions
As the economy begins to recover, more small businesses are reporting growth, with many expecting even better results to follow moving forward into the second quarter of this year. The March 2013 SurePayroll Small Business Scorecard was recently released, which found that while hiring was down 0.2 percent and the average paycheck amounts were down 0.1 percent, business optimism is on the rise.
The scorecard showed that small business owners’ optimism increased from 59 percent in February to 68 percent in March. Furthermore, half of respondents indicated plans to make new business investments in the second quarter, which could forecast small business growth moving forward into the year.
As Mike Moore, director of business advisory services at Kaufman, Rossin & Co., recently indicated in a BusinessNewsDaily article, when a business experiences growth, its needs grow as well. However, the most successful business leaders will understand that the key to growing their business in a smart and efficient manner is to streamline regular business operations. Looking back to the SurePayroll scorecard, those companies that make up the 50 percent planning new investments indicated that they plan to do so by hiring additional staff, implementing new technology and establishing new marketing initiatives.
Small businesses Adopting Virtual Phone Solutions
Technology is one of the key areas the many companies look to in order to facilitate business growth, and new business tech solutions continue to emerge and transform operations. One reliable avenue to leverage tech is through adopting virtual phone solutions such as cloud telephony and other virtual office phone solutions. A hosted PBX system from AccessDirect is a cost-effective investment that can be particularly attractive for small businesses with limited resources but a wealth of potential. In a recent TechTarget article, contributor Gina Narcisi explored the use of cloud telephony in the business environment.
“Enterprises are beginning to show interest in cloud telephony, or hosted voice over IP services that use the internet instead of the traditional public switched telephone network, but many prospective users are [intimidated] at the same time,” Narcisi wrote. “While different kinds of cloud services are continuously emerging, business customers have to decide what applications are appropriate to move into the cloud, and when to stay on-premise.”
Narcisi highlighted the extra value that small businesses can find with virtual phone solutions from AccessDirect, which works to continuously provide advanced, enterprise-grade tools specifically for smaller businesses.