Benefits of a Professional Telephone Answering System for Property Management
If you’re a landlord or property manager, you know that a property emergency such as a burst water pipe, failed heating or air conditioning system or vandalism can occur at any time of day or night. You also realize that missed telephone calls from prospective tenants can result in an available property remaining unrented longer than necessary — that’s lost income you can never recapture.
A professional telephone answering system can ensure your callers always receive the prompt, timely attention they deserve. You’ll be able to respond quickly to emergencies or rental inquiries, while also providing assurance to your tenants that you’ll always be there whenever they need you. AccessDirect offers sophisticated, technologically advanced virtual PBX telephone solutions containing a host of innovative features that enable residential and commercial property managers to provide superior customer service.
Stay Connected With Our Find-Me/Follow-Me Feature
Property managers spend a great deal of their time traveling from one property to another. By choosing a virtual PBX phone system that includes a find-me/follow-me feature, you can have incoming calls automatically directed to any designated device — no matter where you are. You provide just one phone number, and when someone calls, the call is routed through a series of numbers (office, home, cell, etc.) until the caller is able to connect with you. You’ll never have to worry about missing an emergency call or rental opportunity again.
Prioritize Calls With Auto Attendant
Of course, not every phone call to a property manager involves an emergency. A tenant might just need someone to look at a dripping faucet or a loose doorknob. A virtual phone system with an auto attendant feature allows you to provide a menu of options for callers to choose from. If the issue is relatively unimportant and does not require an immediate response, the caller can simply leave a message. In addition to offering greater convenience for callers, the auto attendant feature also reduces the amount of time you need to spend on the phone, allowing you to devote your time to more urgent matters.
Never Miss an Important Fax With Our Fax-to-Email Service
Property managers often receive signed rental agreements and other documents via fax. A virtual PBX phone system with a fax-to-email feature allows tenants to fax documents to you at their convenience. The individual simply uses a fax number you provide to transmit the document, which is then automatically converted to PDF and sent to your email inbox. You can also receive instant notification via text whenever you receive a new fax.
Contact AccessDirect to learn more about virtual phone system solutions for property management today.