What is the definition of PBX?
PBX is an internal phone system with unique extensions for staff members and/or departments. It allows a business to use a single line for any number of professionals or departments. Incoming calls are routed to specific extensions or departments, while outgoing calls make use of an available line.
PBX phone systems have several advantages. These systems are far less costly than having a unique line for every person in your company. With today’s definition of PBX and current technology, these systems are also rich in features and don’t require complex hardware or software.