For over two decades AccessDirect has helped small businesses sound bigger and more professional with our state-of-the-art virtual phone services. Our focus is on offering a great product at an affordable monthly price with the same features as those enjoyed by Fortune 500 companies. Every AccessDirect plan is customizable, and we are the only virtual business phone provider that offers to set up your account and record your system greetings at no additional charge. Our dedication to customer service means you will always have a single, US-based point of contact from sale to setup to service ready to assist you.
Whether you are looking for new service or looking to replace your existing provider, we are ready and eager to help you. We invite you to look at some of the ways we can help you below or to contact us today. We would love a chance to talk with you about your specific needs and recommend the best AccessDirect plan for your business.
PROFESSIONALLY RECORDED GREETINGS
The impression a potential customer forms in the first seconds after calling your business will play a major role in your ability to close a deal or land a sale. With more transactions taking place online, the phone has become the most direct form of communication small businesses have with their customers. How a caller is greeted and the ease with which they can access the information they need influences their impression of your operation.
No matter your size, the right greeting gives your callers a great impression, whether they’re a first time caller or a returning customer. Read on to see how we can assist your business with a free professionally recorded greeting, available with all AccessDirect plans.
VIRTUAL LOCAL PHONE NUMBERS
There’s no question that, for ambitious businesses, the world is becoming a smaller place. These days, it’s not uncommon to have customers across the country and beyond. While much of this due to the internet, the telephone remains a powerful tool for communicating with clients and other stakeholders.
How does a technology that’s fundamentally local adapt to a global world? Easy. Today, smart businesses are taking steps to buy a local virtual phone numbers to target customers in local markets, while maintaining or adding a toll-free number to make it easier to connect with customers, wherever they are, while giving the appearance of both a local and a large organization.
VIRTUAL TOLL FREE NUMBER
Do you want to increase the response rate to advertisements, enhance the reputation of your products or services, and make it easier and more affordable for your customers to get in touch with you? If so, buy a toll-free number for your business!
Case studies prove that businesses with 800 numbers have an easier time attracting and retaining customers, while making the enterprise seem bigger and more professional.
If you currently serve your customers with a local phone number, but are ready to graduate to a 800 number for your business, AccessDirect can help.
ESTABLISH LOCAL PRESENCE
Your boot business is located in Albuquerque, but your best customers are in Austin. Maybe your jewelry design business is in Schenectady, but your buyers live in Salt Lake City. Ever wish you operated a location in a different city so that you could compete with local businesses that serve your target market? With a virtual local phone number from AccessDirect, you can.
AccessDirect makes it possible to run a virtual office that gives your business a presence in the cities whose customers you most want to access, and there’s no expensive equipment to buy or complicated systems to learn. AccessDirect is the smart small business owner’s affordable and modern solution that makes your enterprise seem bigger and more professional.
SAVE ON PHONE EQUIPMENT
If you’re like most small business owners, you’re ready to put the latest technology trends to work for your enterprise. The problem is that it’s not always easy to ditch old or already-outdated equipment because new systems typically cost a lot of money, cut into your profit margin and create a ton of headaches.
With AccessDirect, you can keep your existing technology and get an affordable phone system with call routing, voicemail, fax and more. You can even get a new local telephone number or toll free number.
INTERNET FAX SERVICE
Businesses across the country rely on fax service to get documents securely to their destination. Companies such as law offices, insurance agencies, and financial institutions fax important information daily for their clients. But while fax service is still critical for these industries, they feel beholden to bulky fax machines that are prone to failure from paper jams, toner issues, and other common mechanical failures.
In your dynamic business environment, you depend on speed and flexibility to make smarter decisions faster. Why rely on outdated fax equipment when you could upgrade to a virtual fax to email service designed for business that needs no extra equipment and is actually more cost effective?
WORK FROM HOME
Whether it’s through freelancing, working remotely or running a small business, more people than ever before are telecommuting. And for good reason — telecommuting gives you the freedom to set your own hours, travel when and where you want, and avoid the daily commute.
One of the difficulties in working from home is ensuring you can stay connected to your clients and team members. Fortunately, virtual business phone solutions like AccessDirect can enable you to receive calls and messages from your office no matter where you are.
SMALL BUSINESS CALL ROUTING
In today’s growing “gig economy,” where workers are likely to be dispersed across multiple physical and geographic locations, the ability to route calls quickly from a central number to remote staff, remote offices, cell phones and VoIP (voice over internal protocol) desk phones is a must have. A cloud-based, hosted service offers small businesses control and flexibility for ensuring that their callers quickly get to the person or information that they need.
Better yet, today’s phone number routing technology means a seamless user experience (for you, and your callers) and high-end functionality—all at a reasonable price. No matter the size of your business, a cloud-based virtual call routing system will convey a big company image, and ensure a positive customer experience.
HIRE A VIRTUAL RECEPTIONIST
Businesses find themselves in a modern communication age where they often don’t get a second chance at a first impression. It’s more important than ever before to not only put forward a professional appearance as a company, but to quickly get your customers to the person or department they need. A busy signal can mean the difference between a new customer and a sale lost to a competitor. That’s where AccessDirect can help with a state-of-the-art virtual receptionist solution.
PORT YOUR CELL PHONE NUMBER
As your business grows and your priorities change, your phone needs will evolve with them. For many small businesses those initial lean years require making the most of a shoestring budget. Many entrepreneurs will start off using their personal cellphone as their primary point of contact, only to find themselves needing something more professional down the road.
It used to be that switching over to a professional VoIP system required getting rid of your old number and inconveniencing your existing clients. Not anymore. With AccessDirect, it’s easy to move a cellphone number to the cloud. Here’s how.
MANAGING HIGH CALL VOLUME
Businesses in almost any industry can suffer from difficulties dealing with a lot of incoming calls, whether they have a staff of one or of hundreds. AccessDirect products can be tailored to help organizations of all types and sizes deal with a high volume of incoming calls in a way that maximizes their productivity without compromising the level of service they provide their clients. Our small business call handling solutions have helped many clients in the past in a wide variety of industries – from doctor’s offices to financial advisors to law firms and many more!