Since our founding in 1997, AccessDirect has helped thousands of businesses in hundreds of industries. Our experience has given us a wealth of knowledge creating the right virtual phone solutions for companies. We have found that some needs are present for all businesses within an industry, and we can quickly help our customers craft the best solution based on that knowledge.
Our systems are very flexible and can accommodate basic features based on a company’s industry while also customizing the service to fit unique needs. Below we’ve outlined some of the industries we’ve assisted over the years. You will also find suggestions of features we’ve implemented for businesses within them over the years. Read on to see how we can help, click on your industry for a case study from one of our customers, or contact us to start your customized solution today!
A Virtual Phone System & Solution For Every Industry
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Churches and Religious Organizations • Consultants • Contractors • Corporate Solutions • Financial Advisors • Franchises • Healthcare • Insurance Agents • Law Firms • Property Management • Real Estate Agents • Restaurants • Small Business
Churches and Religious Organizations
BUILD STRONGER ORGANIZATIONS, ONE PHONE CALL AT A TIME
Religious organizations wanting to give a warm, welcoming impression often look to do so during services. Providing the same experience to their congregants over the phone can sometimes be overlooked. Keep your callers well-informed and connected to your religious organization with a virtual phone system.
Phone Solutions For Churches & Religious Groups
- Individual voicemail boxes for church staff and leaders
- Information boxes listing service times and events
- Transfer calls to church volunteers based on programmed schedules
- Create prayer hotlines that never give a busy signal
CREATE A PRESENCE AND BUILD YOUR CLIENTELE
For consultancies, reliable communication channels are a must. No matter the scale or reach of your company, your accessibility means the difference between happy clientele and a dwindling customer base. A phone system that matches the professionalism of your operation is a crucial element for the success of your business.
Phone Solutions For Consultancies and Individual Consultants
- Local phone numbers for consultants serving individual towns or cities
- Toll-free phone numbers for advisors with clientele across the country
- Information boxes listing available services and specialties
- Extensions for each consultant with call transferring and voicemail
AFFORDABLE SOLUTIONS TO SEND CALLS TO THE FIELD
Plumbers, electricians, HVAC technicians, and other contractors know that a professional image can make a big difference in a crowded marketplace. Most potential customers looking to hire a contractor are doing so due to an urgent situation. A professional phone system is the quickest and best way to quickly earn a caller’s trust.
Phone Solutions For Contractors and Trade Workers
- Professional greetings to create a great first impression
- Transfer calls to workers in the office or the field
- Voicemail to email lets you read messages wherever you are
- Send appointment updates via text from your company number
CALLER-FRIENDLY SYSTEMS FOR BIGGER COMPANIES
Often corporations stuff phone systems full of options, paralyzing both callers and the system itself. Callers become frustrated by the sheer number of choices presented and the delay between dialing a company’s number and speaking to a representative. We can help you simplify your phone system and make your caller experience the best one possible.
Phone Solutions For Corporations and Large Companies
- Simplified menus and submenus to improve your caller experience
- Extensions for departments, team leads, or employees
- Individual or group call routing lets employees answer from anywhere
- Professionally recorded greetings present a unified corporate voice
CERTAINTY FOR YOUR CALLERS NO MATTER THE MARKET
The financial industry is subject to uncertainty. Presenting a professional image can go a long way in putting your clientele’s minds at ease. Make sure your callers feel comfortable in choosing your firm with our virtual phone solutions.
Phone Solutions For Financial Advisors and Brokerages
- Set up virtual phone numbers for every advisor
- Custom scheduling based on market hours
- Professional greetings make small firms sound like Fortune 500
- Send and receive faxes without a machine with fax to email
CONSISTENCY FOR YOUR STAFF AND YOUR CALLERS
Running a franchise requires stability. From internal operations to customer service, cohesion is the key to success. Deploying a virtual phone system at each location can help ensure a consistent voice for your business.
Phone Systems For Franchises and Chain Businesses
- Answer your phones the same way at every location
- Consistent professional greetings promote brand unity
- Quickly get callers to information or ordering options via extensions
- Automate answers to frequently asked questions with an information box
IMPROVE SERVICE AND INCREASE PATIENT SATISFACTION
A phone line is the nerve center of medical practices. Scheduling, referrals, pharmacy follow-ups – all require a reliable phone service. A professional auto attendant phone system can help manage the demanding call flow. Centralize your phone, fax, and voicemail with an all-in-one solution.
Phone Systems for Medical and Healthcare Practices
- Automated extensions for scheduling, refills, and other inquiries
- Voicemail transcript shows patient need at a glance
- Send and receive faxes virtually – no more toner, paper, or machines
- Set up an on-call physician line to handle medical emergencies
ASSIST YOUR POLICYHOLDERS FROM ANYWHERE, ANYTIME
Answering calls promptly is a necessity for insurance agencies. Whether it’s a mutual client making an inquiry or a potential new client calling for policy rates, every missed call is a missed opportunity. Manage your call volume more efficiently and assist callers faster with our insurance agent phone systems.
Phone Systems for Insurance Agents
- Answers all calls professionally before, during, and after business hours
- Call routing can route calls to you whether you’re in the office or the field
- Transfer calls to the corporate office for billing, claims, or service
- Online faxing makes sending and receiving documents easier
SOPHISTICATED PHONE SYSTEMS FOR LEGAL PROFESSIONALS
A law office needs to set itself apart from other firms. A virtual phone service always makes a great first impression. Answer every incoming call promptly and professionally. Avoid busy signals and put current and potential clients at ease from their first contact.
Phone Systems for Lawyers and Legal Professionals
- Answer every call professionally 24 hours a day
- Route calls from your office phone number to your cell phone
- Use extensions to forward calls to partners or make your firm sound bigger
- Voicemail to email sends messages directly to your inbox
AUTOMATE TENANT CALLS AND FREE UP YOUR TIME
Property management is a 24-hour job. Make that time better by making your phone system an asset instead of a burden. Whether you manage commercial or residential properties, AccessDirect can create a solution to solve the frustrations of your staff and your tenants.
Phone Systems for Commercial and Residential Property Management
- Deploy systems for each property with location-specific greetings
- Route calls quickly to the leasing agent, front office staff, or maintenance
- Create descriptive greetings with property or other information
- Create emergency after-hours menus for maintenance emergencies
Real Estate Agents
SOUND MORE PROFESSIONAL AND SELL MORE PROPERTIES
In a competitive real estate market, any advantage can prove to be crucial. Utilizing virtual phone numbers and a central phone system can inform callers about properties and your business. Ensuring callers can reach your agency about a location can mean the difference between a close call and a closing.
Phone Systems for Realtors and Real Estate Agencies
- Set up local phone numbers for each property listing details and price
- Unify your entire agency under a single phone number
- Create a dial-by-name directory listing each realtor at your agency
- Send and receive faxes to banks or buyers virtually
STREAMLINE TAKE-OUT ORDERS AND RESERVATIONS
We know that every order matters for restaurants. Busy signals or an endlessly ringing line can mean lost sales. A virtual answering service can answer every call professionally and efficiently. Give your callers a friendly, welcoming voice every time, and free up time for your staff.
Phone Systems for Restaurants and Food Service
- Answers multiple calls simultaneously – no busy signals!
- Greet callers a friendly voice on every call with professional recordings
- Create informative greetings for hours, specials, or online ordering details
- Confirm reservation information with virtual texting
THE PERFECT PHONE SYSTEM FOR ANY SMALL BUSINESS
Our phone systems offer small businesses the same features as those enjoyed by Fortune 500 companies. Sound bigger and more professional with a custom virtual phone solution from AccessDirect. Trust our small business with your small business’s communication needs.
Phone Systems for Small Businesses
- Professionally recorded greetings give your callers a great first impression
- Create extensions for individual employees, departments, or general information
- Transfer calls to any landline or cell phone number
- Voicemail that sends messages to your inbox with a transcript of the call