Even while you are out showing properties, you still want to give a professional image to your customers. AccessDirect’s PBX business phone system helps you do that, no matter where your staff works—at home, in the office, or on the road. We have a wide range of business phone solutions for Real Estate Agents.
Principal Realty Group was pressured by the high overhead costs of maintaining an office. To cut costs, they moved all ten employees to work remotely from home. But with 10 different phone numbers, and staff out showing houses all the time, how could they maintain a professional image?
No matter what your size, Access Direct helps you gain credibility with your customers by making you look like a large, established business—right from the very first phone call. Our professionally recorded outgoing message and dial-by-name phone menus make a big impression, separating you from the crowd.
F&D Financial was a small financial advisory business that needed a “big image” to compete in their competitive industry. Moreover, with only a handful of people on staff, they had trouble covering the phones—and taking care of the clients—at the same time. Worse, their large volume of incoming faxes on one central phone number led to a nightmare of sorting faxes to the right employee.
As a busy lawyer, your clients demand a lot from you. Your ability to answer their questions is a major part of your professional reputation. If your clients are having a hard time reaching you over the phone, AccessDirect can help. We offer sophisticated, affordable answering services for lawyers that improve your availability with features like mobile call porting, voicemail-to-email and more. Let us put together a package containing all the tools you need to stay connected and serve your clients better.
AccessDirect recently set up a call forwarding and answering service for a southern lawyer who recently left a major firm to start an independent practice with his wife. With a limited budget, they needed a single point of contact where they could be reached.
AccessDirect is a leading supplier of sophisticated medical answering services for doctors’ offices, surgical centers, walk-in clinics and more. If you deal with a high volume of incoming calls, or if you simply want to present a more professional face to the world, we offer a wide range of services and packages that can be customized to your needs.
AccessDirect was recently contacted by the office of Dr. Veronica Motiram, whose five-physician practice in Boynton Beach, Florida had been suffering from spiraling costs and poor patient satisfaction due to its overworked reception staff.
Your telephones and how they are answered have a big impact on your image. When you cannot answer a call, responding to customers quickly builds loyalty and referrals. We serve thousands of insurance agents with an enhanced voicemail auto attendant program, including immediate voice message notification via email and the ability for customers to transfer out of voicemail to claims or other service centers.
Shonda Fischer was an independent agent for a major national insurance company. As a 1-person office, she could barely keep up with all the incoming calls from her clients. The antiquated voice mail system would often get full, resulting in lost calls—and missed sales opportunities. Worse, if one of her customers had an emergency while she was out of the office, she might not find out til hours later.
In a competitive marketplace, plumbers, electricians and HVAC contractors who make themselves available to customers are better positioned to enjoy loyalty and long-term success. The easier it is for homeowners to get ahold of you, the more likely you are to gain their repeat business.
One client who recently benefited from AccessDirect’s answering service for contractors was a small, Georgia-based roofing company. Looking for ways to grow their business, the company sought approval to bid on government jobs in the state of Indiana. In order to be more competitive, we set them up with a local Indianapolis-based number that routed directly to their head office.
The difficulty associated with calling in to make a reservation is one of the most common complaints diners have about busy restaurants. It’s all too common to be faced with busy signals, unanswered calls or unfriendly staff — all factors that create a strong negative impression well before a customer even has a chance to try your food! Create a solution today with answering services from AccessDirect.
Convenient voicemail and call answering services are just two of the many ways restaurants can benefit from AccessDirect. We recently helped an area manager for a large pizza chain solve a persistent communication challenge. The chain, which didn’t have computers set up in all locations, relied on an extensive, time-consuming phone tree to communicate between stores.
As a religious organization, one of your main goals is to establish a warm, welcoming community. How you interact with your members, as well as other stakeholders in the wider world, says a lot about who you are and whom you intend to serve. When incoming callers are met with busy signals, dropped or unanswered calls, and other issues, it reflects poorly on your organization.
AccessDirect offers sophisticated, affordable automated answering services for churches and other religious organizations. Using cloud-based technology, our products require no expensive investment in infrastructure, equipment or new staff. We can set up a virtual attendant to handle incoming calls, install voicemail-to-email functionality or add additional services that help solve the challenges of communicating with a large and diverse group of people.
While the above industries make up the core of our current customers, AccessDirect has many years of experience providing excellent virtual phone solutions to businesses in the following industries as well: