Virtual phone numbers
Get a local or toll-free number for your business, with no new phones, wiring, or contracts. Calls ring your cell, your office, or your team, and your personal number stays private. We set the whole thing up for you.
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What is a virtual phone number?
A virtual phone number works like any other business number. Customers dial it, it rings, you talk. The difference? It isn't stuck to one desk or one phone, so we can send every call exactly where you want it.
That means you can answer on the cell phone you already own without ever giving out your personal number. Want calls to go somewhere else after 5pm? Or to your office manager while you're on a job? Just tell us, and we'll make it happen.
Techy detail (feel free to skip): your calls travel over the internet to whatever phone you pick. You'll never have to touch a setting.
A customer dials
(816) 555-XXXX
Your virtual number. It's the only one they ever see.
They hear your greeting
"Thanks for calling Ace Plumbing. Connecting you now."
The call goes to
Call screening tells you it's a business call before you pick up.
They hear your greeting
"Thanks for calling Ace Plumbing. We're closed for the night. Leave a message and we'll call you first thing."
The call goes to
Your phone stays quiet. You read the message over coffee.
They hear your greeting
"Thanks for calling Ace Plumbing. One moment while we find someone for you."
The call tries, in order
If you can't grab it, someone else can. Nobody gets left hanging.
Choose your number
Pick a new number in nearly any U.S. area code, or bring the one your customers already know. Every option works the same way once it's set up.
Look established in your own backyard (or a brand-new one) with a local area code people recognize and trust.
Learn moreSound like a Fortune 500 with an 800, 833, 866, or 877 number, minus the Fortune 500 phone bill.
Learn moreMake your number impossible to forget with something memorable like 1-800-YOURBIZ.
Learn moreAlready on business cards and trucks? Keep it. We move it over for you, and it stays yours if you ever leave.
Ask us about switchingWho it's for
We've been answering phones for small businesses since 1997. These are the headaches we hear about most, and the ones a virtual number fixes fastest.
Not sure it fits? Let's talkCustomers call during dinner, on Sunday, and on vacation. Give them a business number instead, and you decide when your cell rings. Your family will thank you.
A polished greeting and options like "Press 1 for sales, 2 for billing" make a one-person shop sound like a well-run team. Nobody needs to know the whole team is you.
Grab a local number in the area code your new customers trust, then serve them from wherever you actually work. No second office lease required.
Office, home, job site, the truck. Each call reaches the right person on the phone they already carry, so you never have to buy or wire a single desk phone.
Not a fan of your voice on tape? Same here. Our team writes and records your greetings in-house, so your business sounds professional from the first ring.
How it works
There's no software to learn and nothing to install. Tell us what you want, and our team does the rest. Here's how it goes.
Pick a local, toll-free, or vanity number when you order. Or bring the number you already have.
Within one business day, we'll call to learn how you want calls handled. Then we build it for you.
Our team helps write your script and records it in-house, so callers hear a friendly, polished voice.
Calls ring wherever you choose. Need a change later? Just call us. Requests are unlimited.
Plans & pricing
No contracts, no setup fees. Every plan includes our white-glove setup, human-recorded greetings, and unlimited customization requests. Try any plan for 14 days for just $1.
Voicemail only. Great for very small operations that just need messages captured and transcribed.
Built for solopreneurs who actually take calls. Everything in Unified Voicemail, plus live forwarding and more.
For businesses with multiple employees and departments. Everything in Solo Operator, plus a full virtual receptionist setup and more.
Need a custom setup? Call 913-599-6500 and we'll build the right plan for your business.
See what real customers have to say about their numbers and our service.
"Working with AccessDirect is a breeze. Their phone forwarding service helps our team stay connected and makes sure calls are covered both throughout the workday and after hours."
"AccessDirect is the best answering/messaging service I have ever used in the 18 years my company has been in business. They know what they are doing, and do it right...every time! I am always pleased with their work."
"I look forward to working with you for a long time. We set up tons of numbers each year, and I'm going to encourage all my coworkers to use you, as opposed to another company that doesn't work as nicely."
FAQ
What is a virtual phone number, exactly?
It's a regular business phone number that isn't tied to one phone or one location. Customers call it like any other number, and we send the call wherever you want it: your cell, your office, a teammate, or voicemail. You can change those rules anytime.
Do I need to buy new phones or equipment?
Nope. Your virtual number works with the phones you already have, whether that's a cell phone, a desk phone, or a computer. There's nothing to install and no wiring to run.
Can I keep my current business number?
Yes. If customers already know your number, bring it with you and we'll handle the move. The number stays yours, even if you ever decide to leave. Prefer a fresh start? Pick a new one when you order.
Can I get a number in a city where I don't have an office?
Absolutely. We have local numbers in nearly every U.S. area code. Pick the one your customers know, and the calls will ring wherever you actually work.
Will customers ever see my personal cell number?
No. Customers only see your business number, even when the call rings your cell. Your personal number stays private.
How many numbers can I have?
Unified Voicemail and Solo Operator include 1 number, and Team includes 4. Need more? Extra numbers are $5/mo each. If you need a lot of them, call 913-599-6500 and we'll set up the right plan.
How fast can I be up and running?
Order online and we'll call you within one business day to set everything up and record your greetings. Most businesses are taking calls on their new number within a day or two.
Is there a contract?
No contracts and no setup fees. You can try any plan for 14 days for just $1, and change or cancel your plan later.