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Call us at 913-599-6500

Law firms

A virtual phone system built for law firms.

We build your phone menu, record professional voicemail greetings in-house, and route every caller to the right person or extension. Want calls picked up live too? Add an AI voice agent as an extra.

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Trusted by leading organizations

ReutersUniversity of Colorado BoulderHalf Acre Beer CompanyDreamWorksAmerican Family InsuranceLionsgate

Built for law firms

Why law offices choose AccessDirect.

Your practice runs on phone calls. We make sure each one lands in the right place, sounds professional, and never gets dropped, even after hours.

White-glove setup, no IT required

Place your order and we'll call you the next business day to build your phone tree, record your greetings, and get you live. You don't have to learn a single piece of software.

Greetings recorded by real humans

Your firm sounds polished from the first ring. Our team records every greeting in-house, and we'll help you write the script too.

Route new clients differently than existing ones

Send new intakes straight to your paralegal. Send existing clients to their assigned attorney. All from one simple menu.

Features that matter

Everything a busy practice needs.

A handful of tools that quietly do a lot of heavy lifting in the background, so you can focus on delivering excellent service for your clients.

24/7 after-hours coverage

Calls don't stop at 5 p.m. We capture every after-hours voicemail with a transcript, so urgent messages never sit overnight.

Voicemail to email and text

Every message lands in your inbox as an MP3 plus a written transcript. Read it, forward it, file it. Done.

Find Me / Follow Me forwarding

Ring your office, then your cell, then a colleague. Calls find you wherever you are, without giving out your personal number.

Dial-by-name and extensions

One number. Every attorney, paralegal, and assistant at the right extension. Callers find who they need without playing phone tag.

Every kind of practice

From solo shingles to multi-office firms.

We've helped law offices of every size and specialty. Here's how we usually tune the phone system for each.

Contractor talking on a phone outside a job site

Solo & small firms

One attorney, maybe with a paralegal on your team. We answer when you can't, sort the caller, and forward the urgent ones to your cell so you can stay in the courtroom.

Criminal defense

Jail calls don't wait. We build 24/7 routing so a frantic 2 a.m. call reaches your on-call attorney, not voicemail.

Personal injury

Marketing dollars don't matter if leads hit voicemail. We push new intakes straight to your team and text you the moment a case lead comes in.

Family law

Your callers are stressed and need to feel heard. A warm, human greeting and a real menu sets the tone before they ever talk to an attorney.

Large practices

Multiple offices, dozens of attorneys, hundreds of clients. We build a clean phone tree with dial-by-name, multi-level menus, and routing rules so every caller lands in the right place on the first try.

Plans & pricing

Pick the plan that fits your firm.

Every plan includes our white-glove setup, human-recorded greetings, and unlimited customization requests. Try any plan for 14 days for just $1.

Unified Voicemail
$20/mo

Voicemail only. Great for very small firms that just need messages captured and transcribed.


  • 1 local number with 3 menu options
  • Professional voicemail greetings
  • Voicemail transcription
  • Email and text notifications
  • Call screening
  • Mobile app access
Start your $1 trial

Need a custom setup? Call 913-599-6500 and we'll build the right plan for your firm.

Don't take our word for it.

See what real customers have to say about our virtual phone service.

"One of the few services we can count on, day in and day out. Thank you for everything you folks do."

Pete Gowen

C-NET Solutions

"I called to place my order around 10 AM. By 4 PM, everything was up and running. You guys are great."

Bethany Solar

Hair Advantage by Bethany

"We recorded our entire set of Spanish greetings, and every extension routes calls to the right place. A total game-changer for our team."

Deanna Kizer

ACH Retirement Plans

FAQ

Frequently asked questions.

How is a legal answering service different from a generic VoIP phone system?
A legal answering service does more than just route phone numbers. AccessDirect is set up for the way law offices actually run, with custom greetings, intake routing, and call categorization so new clients reach the right person and existing clients don't end up in the wrong queue.
Can I route new-client calls differently from existing clients?
Yes. You can set menu options and routing rules that treat new inquiries differently than current matters. New clients can go straight to an intake specialist or priority voicemail, while existing clients are sent to their assigned attorney or support staff.
Will I get voicemails by email (and transcribed)?
Absolutely. Every voicemail is delivered to your inbox as an MP3 file and a written transcript. You can also turn on text or mobile-app alerts so you can read messages anytime, anywhere.
Do I need new hardware or a contract?
Nope. AccessDirect is fully hosted in the cloud, so there's no equipment to install. Use your existing phones and devices, on flexible month-to-month plans that fit your firm.
How does AccessDirect compare to hiring a live receptionist?
An in-house receptionist typically costs around $18 per hour (about $38,000 a year before benefits and employer taxes). AccessDirect plans start at $20 per month (about $240 to $720 per year). That's roughly the cost of one hour of receptionist wages, but with 24/7 coverage, call routing, voicemail, and a lot more built in.

Join the thousands of small businesses growing with our virtual phone service

Start your 14-day trial today for just $1.