Have Questions?
Call us at 913-599-6500

Restaurants

A virtual phone system built for restaurants.

We build your phone menu, record polished greetings in-house, and route every caller to the right place. Reservations, takeout, catering, even the rush. Nobody ends up on hold while your team takes care of the room.

Construction worker holding a phone on a busy job site

Trusted by leading organizations

ReutersUniversity of Colorado BoulderHalf Acre Beer CompanyDreamWorksAmerican Family InsuranceLionsgate

Built for restaurants

Why restaurants choose AccessDirect.

Your phone rings hardest right when your team is buried in the dinner rush. We pick up the slack, sort every caller, and keep the front of house focused on the guests who are already in the room.

White-glove setup, no IT required

Place your order and we'll call you the next business day to build your phone menu, record your greetings, and get you live. The host stand stays focused on guests, not software.

Real human greetings, English or Spanish

Our team records every greeting in-house. Your restaurant sounds warm and polished from the first ring, in whichever languages your guests speak.

Route reservations, takeout, and catering separately

One number, three clean paths. New reservations go to the host, big takeout orders go to the kitchen, catering inquiries land in the GM's inbox. No more juggling lines.

Features that matter

Everything a busy restaurant needs.

A handful of tools that quietly do a lot of heavy lifting in the background, so your team can stay focused on the dining room.

Always on through the rush

When the host can't grab the phone, we do. Every caller hears a friendly greeting and gets pointed to the right place, even on a Saturday at 7 p.m.

Voicemail to email and text

Catering quotes, large-party requests, and after-hours messages land in your inbox as an MP3 and a written transcript. Read it, forward it, follow up tomorrow.

Find Me / Follow Me forwarding

Ring the host stand, then the manager on duty, then the GM's cell. Calls find someone who can help, without anyone giving out their personal number.

Dial-by-name and extensions

One number for the whole restaurant. Front of house, kitchen, catering, GM, all at clean extensions. Callers find who they need without playing phone tag.

Every kind of restaurant

From food trucks to fine dining.

We've helped restaurants of every shape, size, and cuisine. Here's how we usually tune the phone system for each.

Contractor talking on a phone outside a job site

Independent full-service spots

Reservations, takeout, and 'what time do you close' all flow through one tidy menu. Your host can focus on the people in front of them.

Quick-service and fast-casual

Pre-recorded info boxes answer hours, location, and online-order questions, so your line crew stays on the line and not on the phone.

Multi-location concepts

One toll-free number, smart routing, every caller sent to their nearest store on the first ring. No 'press 4 for the Westport location' hassle.

Fine dining

A warm, professional greeting and reservation routing that matches the room. Callers hear the same care on the phone that they'll feel at the table.

Catering, food trucks, and pop-ups

Capture every catering lead with a transcript, even when you're elbow-deep in service. We'll forward urgent calls to whoever is on the road that day.

Plans & pricing

Pick the plan that fits your restaurant.

Every plan includes our white-glove setup, human-recorded greetings, and unlimited customization requests. Try any plan for 14 days for just $1.

Unified Voicemail
$20/mo

Voicemail only. Great for very small spots that just need to capture reservation and catering requests.


  • 1 local number with 3 menu options
  • Professional voicemail greetings
  • Voicemail transcription
  • Email and text notifications
  • Call screening
  • Mobile app access
Start your $1 trial

Need a custom setup? Call 913-599-6500 and we'll build the right plan for your restaurant.

Don't take our word for it.

See what real customers have to say about our virtual phone service.

"One of the few services we can count on, day in and day out. Thank you for everything you folks do."

Pete Gowen

C-NET Solutions

"I called to place my order around 10 AM. By 4 PM, everything was up and running. You guys are great."

Bethany Solar

Hair Advantage by Bethany

"We recorded our entire set of Spanish greetings, and every extension routes calls to the right place. A total game-changer for our team."

Deanna Kizer

ACH Retirement Plans

FAQ

Frequently asked questions.

How can I make sure every call is answered during a rush?
Our auto-attendant and call routing greet every caller and send them to the right extension, even on a packed Friday night.

Pre-recorded info boxes can handle the common questions (hours, location, online ordering) so your team stays focused on the guests already in the room.
Can AccessDirect forward calls to multiple locations without making guests redial?
Yes. You can use a single toll-free number or multiple numbers with custom routing for each location. Callers reach the correct store automatically from the first number they dial.

Set up a custom greeting with a phone menu and a dial-by-name directory so guests choose how they connect with your team.
Is voicemail-to-text available?
Absolutely. Every voicemail is transcribed and sent as an audio file and text to your email inbox or cell phone. Your staff can quickly read messages and respond when it's convenient.
Do you offer bilingual greetings for Spanish-speaking guests?
Yes.

We'll record any greeting or call menu in Spanish, so you can serve more guests in your local area with the same warm, professional tone.
Will I need to buy new phones or PBX hardware?
No. AccessDirect works with your current phone, VoIP device, laptop, or cell phone. You can keep your current number or choose a new one.
How does AccessDirect compare to hiring an in-house receptionist?
The average receptionist earns about $18 per hour, or roughly $37,000 a year before benefits. AccessDirect starts at $20 per month ($240 to $720 per year, depending on your plan). With any of our plans, you'll pay less than 1% of the cost of an average receptionist salary, plus you'll get voicemail, call routing, bilingual greetings, voicemail-to-text, and 24/7 coverage for year-round service across all your locations.

Join the thousands of small businesses growing with our virtual phone service

Start your 14-day trial today for just $1.