Virtual receptionist
Your phone shouldn't run your day. Our virtual receptionist answers every call with a warm, professional greeting, points callers to the right person or department, and takes a message when you're busy. You get a full front desk, without hiring one.
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What is a virtual receptionist?
A virtual receptionist is your phone's friendly first hello. Instead of going to a busy signal or your personal cell, every caller is greeted by a polished, professional voice that knows exactly where to send them.
Behind the scenes, it's a smart phone menu that points callers to the right person, department, or extension, and quietly takes a message when no one can pick up. No headset, no extra payroll, no software to wrestle with. We set the whole thing up for you.
24/7
Your line is answered around the clock, including nights, weekends, and holidays.
1 number
One simple number fans out to every person, department, and extension you need.
No setup
We build your phone menu and record your greetings for you. Nothing to figure out.
Why it helps
Your virtual receptionist greets callers, points them where they need to go, and takes a message when you can't pick up, so nothing slips through the cracks.
Daytime, after hours, or when you're already on another line, your callers always get a friendly hello instead of a busy signal.
Sales, support, billing, or a specific teammate, callers reach exactly who they need without bouncing around or being put on hold forever.
"Press 1 for sales, press 2 for support." We build a clear menu, even multi-level ones, so callers always find their way in seconds.
Give callers a big-company feel. They can type a name to reach the right contact fast, while you add as many extensions as you need.
No robotic voices here. Our team writes and records warm, professional greetings in-house, and we'll even help with the script.
A polished greeting and clean menu make a one-person shop sound like a full team. Customers feel taken care of from the very first hello.
How it works
From the first ring to the final message, your virtual receptionist handles the whole conversation, so you can focus on the work in front of you. Here's how it flows.
Someone calls your business number. Instead of a busy signal or your personal cell, your virtual receptionist picks up right away.
They hear your custom, human-recorded greeting and a simple menu, "press 1 for sales, press 2 for support," in a friendly, professional voice.
We connect them to the right person, department, or extension, or let them dial by name to find exactly who they're looking for.
If no one can pick up, we take a clear message and send it straight to your email or phone, transcribed so you can read it at a glance.
Plans & pricing
Need to greet and route callers across multiple people and departments? That's the Team plan, with the auto attendant, multi-level menus, and dial-by-name directory. Every plan includes white-glove setup, human-recorded greetings, and unlimited customization requests. Try any plan for 14 days for just $1.
Voicemail only. Great for very small operations that just need messages captured and transcribed.
Built for solopreneurs who actually take calls. Everything in Unified Voicemail, plus live forwarding and more.
For businesses with multiple employees and departments. Everything in Solo Operator, plus a full virtual receptionist setup and more.
Need a custom setup? Call 913-599-6500 and we'll build the right plan for your business.
See what real customers have to say about our virtual receptionist service.
"Their phone service is reliable and professional, and it's helped us manage an ever-increasing demand of phone calls. Anytime we need anything, customer service takes care of it with 5-star support. Keep up the great work!"
"It is SO professional. I priced other companies and they don't compare to you. I'll be setting up another corporation next month and using you again. Thanks so much!"
"I look forward to working with you for a long time. We set up tons of numbers each year, and I'm going to encourage all my coworkers to use you, as opposed to another company that doesn't work as nicely."
Choosing a provider
Shopping for a virtual receptionist gets confusing fast. PBX, SIP, VoIP, auto attendants, it's easy to get lost in a sea of options and tech jargon. Most do-it-yourself phone apps hand you a pile of settings and a blank script, then leave you to be the receptionist, the IT person, and the voice talent all at once.
You shouldn't need a tech degree to answer your phone. A good provider greets your callers in a warm, professional voice, builds your menu the way you want it, and points people to the right place, without making you figure any of it out.
If your phone service isn't actually freeing up your day, it might be time to switch.
Here's what our white-glove setup actually means for you:
Order online and we'll call you within one business day to set everything up. No hardware to buy.
We write and record your greetings in-house, so callers hear a real, professional voice.
Unlimited programming requests. Call anytime to tweak your menu, messages, or routing.
A small, dedicated support team that's done this for small businesses since 1997.
FAQ
What exactly is a virtual receptionist?
It's an automated front desk for your phone. When someone calls, they hear a warm, professional greeting and a simple menu that sends them to the right person, department, or extension. If no one's available, it takes a message for you. Think of it as a receptionist who works around the clock and never calls in sick.
Is it a real person or automated?
The system is automated, but the voice is wonderfully human. Our team records every greeting in-house, so callers hear a friendly, professional person, not a robotic computer voice. We'll even help you write the script. If you'd rather have an AI voice agent that talks back and handles requests, we can set that up too.
Can it route calls to different people or departments?
Yes, that's the whole idea. One number can fan out to as many people, departments, and extensions as you need. You can offer a menu ("press 1 for sales"), a dial-by-name directory, or even multi-level menus. We build the whole flow with you so callers always land in the right spot.
What happens after hours or when no one answers?
You decide. We can play a different after-hours greeting, send callers to voicemail, or forward urgent calls to an on-call phone. Any message left gets transcribed and sent straight to your email or phone, so you never lose track of who needs you.
Can I keep my current phone number?
Absolutely. You can bring your existing number over or pick a new local or toll-free one. Either way, we handle the setup, so there's nothing technical for you to figure out.
How do I get started?
Order online and we'll call you within one business day to build your phone menu, record your greetings, and get everything running. No software to learn and no headaches, we take care of it for you.