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Financial advisors

A virtual phone system built for financial advisors.

We build your phone menu, record professional greetings in our studio, and route every caller to the right advisor. New prospects hear a polished, professional welcome. Long-time clients reach the person who knows their portfolio. And we record every call for your SEC and FINRA records.

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Built for financial advisors

Why financial advisors choose AccessDirect.

Your day is back-to-back with planning meetings, portfolio reviews, and the occasional jumpy client. We make sure every call lands in the right place, sounds professional, and is captured cleanly for the file.

White-glove setup, no IT required

Order online and we'll call you the next business day to build your phone tree, record your greetings, and get you live. You don't have to learn a single piece of software.

Greetings recorded by real humans

Sound established and trustworthy from the first ring, even if you're a solo RIA working out of a home office. Our team writes and records every greeting in-house, in a calm, professional voice.

Route new prospects differently than long-time clients

Send new prospects to an intake path with a polished script. Send existing clients straight to their advisor or service team. All from one simple menu.

Features that matter

Everything a busy practice needs.

A handful of tools that quietly do a lot of heavy lifting in the background, so you can focus on financial plans and the clients sitting across from you.

24/7 after-hours coverage

Markets close at 4 but clients don't. We capture every after-hours voicemail with a transcript, so a worried client never sits in voicemail until morning.

Voicemail to email and text

Every message lands in your inbox as an MP3 plus a written transcript. Read it, forward it, drop it into your CRM. Done.

Find Me / Follow Me forwarding

Ring your office, then your cell, then a colleague. Calls find you wherever you are, without giving clients your personal number.

Call recording for SEC/FINRA records

Every inbound and outbound call captured, stored, and ready when an audit asks. We keep the recording. You get peace of mind.

Every kind of practice

From solo RIAs to multi-advisor wealth firms.

We've set up phone systems for advisory practices of every size and specialty. Here's how we usually tune things.

Contractor talking on a phone outside a job site

Solo independent advisors and RIAs

One advisor juggling planning, calls, and admin. We answer when you can't, sort the caller, and forward urgent ones to your cell so the calendar stays focused.

Multi-advisor practices

Several advisors, maybe a paraplanner and a client-service lead. Dial-by-name plus a clean menu so every client reaches the right person on the first try.

Wealth management firms with support staff

Separate menu paths for advisors, paraplanners, and operations. Every caller skips the guessing game and lands with the right desk on the first ring.

Market-day urgency

When the market dips and the phones light up, we surface time-sensitive calls to your on-call advisor and capture everything else, neatly transcribed, ready by morning.

Prospect intake

New-business calls land on a dedicated intake path with a polished script, so a referral never hits cold voicemail or wanders into a busy advisor's day.

Plans & pricing

Pick the plan that fits your practice.

Every plan includes our white-glove setup, human-recorded greetings, and unlimited customization requests. Try any plan for 14 days for just $1.

Unified Voicemail
$20/mo

Voicemail only. Great for very small practices that just need messages captured and transcribed.


  • 1 local number with 3 menu options
  • Professional voicemail greetings
  • Voicemail transcription
  • Email and text notifications
  • Call screening
  • Mobile app access
Start your $1 trial

Need a custom setup? Call 913-599-6500 and we'll build the right plan for your practice.

Don't take our word for it.

See what real customers have to say about our virtual phone service.

"One of the few services we can count on, day in and day out. Thank you for everything you folks do."

Pete Gowen

C-NET Solutions

"I called to place my order around 10 AM. By 4 PM, everything was up and running. You guys are great."

Bethany Solar

Hair Advantage by Bethany

"We recorded our entire set of Spanish greetings, and every extension routes calls to the right place. A total game-changer for our team."

Deanna Kizer

ACH Retirement Plans

FAQ

Frequently asked questions.

Why do financial advisors need an answering service?
Your callers (prospects, long-time clients, and the occasional jumpy investor on a down day) want a real, professional response when they ring. You can't grab every call while you're in a planning meeting, and you shouldn't have to. We answer, route, or take a clean message so nobody gets dropped and no referral slips away.

Will callers know they reached an answering service?
No. We record your greetings in your firm's voice, with the script you approve, so callers hear a polished, branded experience. To them it sounds like your practice picked up. To you it's one less interruption.

Are call recordings ready for SEC and FINRA recordkeeping?
Yes. Call recording is included on our Solo Operator and Team plans. Every inbound and outbound call is captured, stored, and exportable, so you have a clean audit trail ready when compliance asks. Retention windows are configurable. Call us and we'll match yours to your firm's policy.
What happens to calls during market hours when I'm on another call?
You choose. We can send overflow to voicemail, forward it to a colleague, or flag time-sensitive client calls for live routing to your on-call advisor. We'll set the rules to match your day, and you can change them whenever the market or your schedule changes.

Can I customize my call scripts and greetings?
Yep. Send us a script or a rough idea. We'll polish it, record it in-house with studio equipment, and set everything up for you. Need to change it later? Just call. Update requests are unlimited, so you can tweak greetings and routing as often as you want.
Can I keep my existing phone number?
Yes. We'll port your existing local or toll-free number over to AccessDirect so your clients keep dialing the same number they always have. We handle the paperwork and walk you through it so there's no service interruption.

Join the thousands of small businesses growing with our virtual phone service

Start your 14-day trial today for just $1.