Enterprise
A main line with a staff directory. A local number for each office. A hotline for next month's launch. Tell us what you need, and our team maps it out, builds it, and records every greeting. Your IT department doesn't have to lift a finger.
The first call is a free consultation. No sales script, just a plan.
Trusted by leading organizations
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Built for bigger teams
Larger organizations have plenty of phone lines that don't fit neatly into the main system. That's where we come in. Here are the ones we set up most.
Greet callers with a polished menu, then send them to the right department. Or let them reach anyone by dialing a name or extension.
Give each office its own local number, greeting, and hours. We keep track of all of them, so your team doesn't have to.
HR, billing, facilities, or the help desk. Each team gets its own line and extensions, with no new phone on anyone's desk.
Need a number for a launch, a survey, or a weekend event? We'll set it up with its own greeting and turn it off when you're done.
Send late-night calls to whoever is on call this week, and let everything else go to voicemail with a written transcript.
Want calls picked up and handled live? Add an AI voice agent that answers common questions, books appointments, and routes calls.
Learn moreHow it works
No software rollout, no training sessions, no hardware to order. Here's how a new setup goes.
Call 913-599-6500 for a free consultation. Tell us about your teams, offices, and hours.
We sketch out every menu, extension, and after-hours rule, then walk you through it before anything goes live.
Our team programs your lines and records every greeting in-house. Keep your current numbers or pick new ones.
New hire? New office? Holiday hours? Just call. Changes are unlimited on every plan.
Straight talk
We're a small, hands-on team, and we'd rather be honest up front than overpromise. Here's where we shine, and where another kind of provider may serve you better.
Somewhere in between? Call 913-599-6500. We'll tell you honestly whether we're the right fit.
Plans & pricing
Larger teams start on our Team plan and add only what they need. Every setup includes white-glove service and greetings recorded by our team. Try it for 14 days for $1.
A full virtual receptionist for teams with several people answering calls.
Quick estimate
Includes 6,000 shared minutes a month (2¢/min after). Estimate only. Texting and AI voice agents are extra.
See what teams with busy phone lines have to say about our service and support.
"I look forward to working with you for a long time. We set up tons of numbers each year, and I'm going to encourage all my coworkers to use you, as opposed to another company that doesn't work as nicely."
"Their phone service is reliable and professional, and it's helped us manage an ever-increasing demand of phone calls. Anytime we need anything, customer service takes care of it with 5-star support. Keep up the great work!"
"One of the few services we can count on, day in and day out. Thank you for everything you folks do."
FAQ
How many people and numbers can you support?
The Team plan includes 3 users and 4 numbers, and you can add more as you grow. If you're planning for dozens of people or a very busy line, call us first. We'll look at your setup together and make sure it's a good fit before you sign up.
Can each office or department have its own number?
Yes. Each one can have its own local or toll-free number, greeting, hours, and call rules. Callers reach the right team, and nobody needs a new phone on their desk.
Do you offer call queues or hold for the next agent?
No. AccessDirect doesn't hold callers in a line until an agent is free, so it isn't built for call centers. Instead, calls ring the right people in the order you choose, and anything missed goes to voicemail with a written transcript.
Do we need new equipment or help from our IT team?
No. AccessDirect works with the phones your team already has: office phones, cell phones, or both. There's nothing to install. We handle the setup, so your IT team can stay focused on everything else.
Can we keep our existing numbers?
Yes. We can transfer your existing numbers over to AccessDirect, and we'll walk you through it. Your customers keep dialing the same numbers they always have.
Can you set up a temporary line for an event or campaign?
Yes. We'll set up a number with its own greeting and call rules for as long as you need it. When the campaign wraps up, let us know and we'll turn it off.
Can we try it before we commit?
Yes. You can try any plan for 14 days for just $1, with the full service included. For bigger setups, we suggest starting with a free consultation at 913-599-6500 so your trial is built the way you'll actually use it.