Small business voicemail
Every missed call is a customer wondering if you're still open. Small business voicemail greets callers with a professional message, lets them pick where their message goes, and sends every voicemail to your email and phone right away. Plans start at $20 a month.
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What is small business voicemail?
Customers expect a fast answer. But you only have so many hours in a day, and hiring someone just to answer phones is expensive. Every time a call goes unanswered or hits a busy signal, that customer might call your competitor instead.
You don't have to lose business to bigger companies just because your team is small. Small business voicemail from AccessDirect gives every caller a polished greeting, a simple menu, and an easy way to leave a message. You get every word of it, wherever you are, so you can call back fast.
Here's what that sounds like for your callers, from the first ring to the message on your phone.
Bright Smile Dental
(816) 555-XXXX
Your greeting plays
"Thanks for calling Bright Smile Dental. We're with patients right now..."
They pick an option
They leave a message
"Hi, this is Dana. Could I move my cleaning to Thursday afternoon? Call me back at (816) 555-XXXX."
It lands on your phone
Why it helps
Small business voicemail makes a great first impression, keeps your messages organized, and gets them to you fast, so no customer slips through the cracks.
Our team writes and records your greeting for free. Callers hear a warm, professional voice, not a robot or a rushed message from your car.
Let callers choose where their message goes, like appointments, billing, or general questions. Messages show up already sorted.
Every voicemail is typed out for you, so you can skim it in seconds and decide who to call first. See how voicemail to text works.
New messages land in your inbox and on your phone the moment they're left, with the audio file attached. No dialing in, no PIN.
Junk calls get filtered out before they waste your time, and every call is logged so you can see who called and when.
Give customers a business number instead of your cell. Check messages in the mobile app whenever it works for you.
No equipment to buy
Old-school phone systems come with a hefty bill for hardware, installation, and upkeep. That just doesn't add up for most small businesses and solo owners.
AccessDirect runs in the cloud. You get the features of a big office phone system for a small monthly price, and you can manage everything from your phone. Plans are month to month, with no contracts, no hidden fees, and no fine print.
And when you're ready to take live calls or add a full receptionist menu, you can move up to a bigger plan anytime. Your number stays the same.
We take a white-glove, do-it-for-you approach with every customer:
Plans & pricing
Unified Voicemail has everything most small businesses need so they never lose a message. When you're ready to take live calls or add a receptionist menu, move up to Solo Operator or Team anytime. Every plan includes white-glove setup and human-recorded greetings. Try any plan for 14 days for just $1.
Voicemail only. Great for very small operations that just need messages captured and transcribed.
Built for solopreneurs who actually take calls. Everything in Unified Voicemail, plus live forwarding and more.
For businesses with multiple employees and departments. Everything in Solo Operator, plus a full virtual receptionist setup and more.
Need a custom setup? Call 913-599-6500 and we'll build the right plan for your business.
See why small businesses love our voicemail service.
"My company has been working with AccessDirect for nearly two years. Their phone service is very reliable and professional, and it has helped us manage an ever-increasing demand in phone calls."
"It is SO professional. I priced other companies, and they do not compare to yours! I will be setting up another corporation next month, and I will be using you once again. Thanks so much!"
"Your system has already brought in sales I didn't expect. Thanks for all of your help, superior customer service, and dedication to your customers. I will be adding these programs to my existing packages."
FAQ
What is small business voicemail?
It's a professional voicemail system for your business number. Callers hear a custom greeting, can choose from up to three menu options, and leave a message. You get the recording and a written transcript by email, text, and the mobile app.
How is this different from the voicemail on my cell phone?
Your cell's voicemail is built for personal calls. Small business voicemail gives you a separate business number, a professionally recorded greeting, a simple menu, call screening, and transcripts you can read anywhere. Customers get a polished experience, and your personal number stays private.
Do I need to buy any equipment?
No. Everything runs in the cloud. Use the phone you already have, and check messages in your email or the mobile app.
Can I use my existing business number?
Yes. You can keep the number your customers already know, or pick a brand-new local number. Our team will walk you through it and handle the setup.
Is voicemail transcription included?
Yes. Every plan, including Unified Voicemail, types out your voicemails so you can read them instead of listening. Learn more about voicemail to text.
Are there any contracts?
No. Plans are month to month with no hidden fees. If you later need live call forwarding or a full receptionist menu, you can upgrade to Solo Operator or Team anytime.
How do I get started?
Start your $1 trial online, and we'll call you within one business day to record your greeting and set up your menu. There's nothing technical to figure out. We take care of it for you.