Get a local 704 area code phone number for your business. Start reaching customers in Charlotte, Concord, Gastonia, Kannapolis, and more with virtual phone service from AccessDirect.
Get Started Now.png)
Since 1997, AccessDirect has revolutionized business phone services, bringing affordable hosted PBX solutions to companies nationwide. Our commitment is simple: empower businesses with the advantages of a Fortune 500 phone system — minus the equipment, hassle, and cost.
All of our plans include a suite of features such as voicemail transcription, call routing, and auto attendant services to help you manage incoming calls.
But with AccessDirect, it's not just about technology. Our team provides a level of personalized, individual customer service that our competitors simply can't match.
As a small business, we understand your need for a seamless phone system that you can trust to work whenever you need it. That’s why we provide complete hands-on assistance with everything related to your phone system.
Our team will help you with:
All of this comes to you at no extra charge.
Forget the technical jargon and let us do the heavy lifting for you, so you can get back to running your business. Call us now at 913-599-6500 to see AccessDirect’ phone services can save you time and money.
The 704 area code covers the city of Charlotte, North Carolina along with several other surrounding cities. These include Gastonia, Concord, Kannapolis, Salisbury, Shelby, and more. As the original area code for the entire state, the 704 was created in 1947. Several splits laters, the area is now shared by area code 980, created in February 2001 as an overlay for the same area. Many residents in Charlotte and surrounding areas now use either 704 or 980 area code phone numbers.
Area code 704 and the overlay 980 primarily cover Charlotte, North Carolina, and surrounding areas. Originally, the 704 area code covered the entire state. Today, 704 serves all of Anson, Cabarrus, Gaston, Iredell, Lincoln, Mecklenburg, Rowan, Stanly, and Union counties. Some counties share the 704/980 area code with other nearby area codes. For instance, parts of Alexander, Catawba, and Cleveland counties use the 704/980 area code and parts of them use 828. All landline numbers for Charlotte-Mecklenburg public schools use the 980 area code only.
Since the Charlotte metro area has such a wide influence, even some mobile lines in South Carolina use the 704 area code. Phone lines in the area are expected to increase as well. Current projections suggest the area will likely need more area codes by 2047.
Other area codes near 704/980 include:
In the heart of south-central North Carolina, the 704 area code has a captivating history. Initially inhabited by the Catawba Indians, Mecklenburg County was home to a population of over 10,000 Native Americans. Charlotte emerged in 1755, founded by Scots-Irish Presbyterians and German immigrants, giving way to the official founding of Mecklenburg County in 1762.
Meanwhile, Concord was settled around 1750 and incorporated in 1806. Post-Civil War, Charlotte and Concord thrived as cotton processing centers and railroad hubs. Beyond Charlotte and Concord, Gastonia (the second-largest satellite city) and Kannapolis both have deep roots in textile manufacturing.
The discovery of gold in 1799 brought great prosperity to the area, paving the way for the booming banking sector, beginning with the Charlotte Mint in 1837. By 1910, Charlotte had become (and remains) North Carolina’s largest city.
The 704 area code was introduced In 1947, when AT&T created its original numbering plan. At first, the 704 area code covered the entire state of North Carolina. Following a division in 1954, 704 covered areas of Charlotte through the Blue Ridge Mountains. Several splits and overlays later, the 704 area code now serves south-central North Carolina, including all of Charlotte and several other surrounding counties. Projections suggest that the 704 area will need a new area code (in addition to the current 980 overlay) in just a few decades.
Today, as a hub of commerce and culture, the 704 area code beckons business visionaries to explore its vibrant cities and contribute to its ongoing growth and prosperity.
In 2013, Forbes acknowledged Charlotte as among the best places for business and careers. That emphasis on its growth trajectory and economic vitality has since proven true.
With a 704 area code, your business gains access to a diverse economic landscape in cities such as Charlotte, Concord, Gastonia, Kannapolis, and beyond. Being such a prominent city, Charlotte is often categorized beyond its city limits, even into parts of northern South Carolina. In addition to the cities already mentioned, the Charlotte metropolitan area includes Rock Hill, Catawba, and York, South Carolina as well.
Strategically located with easy access to major interstates, Charlotte serves as a vital trucking and freight transportation hub. In fact, the Charlotte Metro Area is within 650 miles of over half of the U.S. population. Key locations for FedEx plus the Charlotte Douglas International Airport (a major destination for both layovers and inbound flights to the United States) contribute to this area’s logistical prowess.
As the second-largest banking center in the United States, the 704 area also hosts financial giants like Bank of America, Truist, and Wells Fargo, even drawing international players like TD Bank and The Bank of London. Major corporations like Microsoft, Honeywell, Lowe’s, and Dole Food all have key locations in Charlotte as well.
In 2023, Charlottewas recognized as the “hottest housing market,” with numerous residential and commercial projects launching that year. New skyscrapers and infrastructure development projects continue to pop up around the city, attracting investment in real estate and construction.
The Charlotte region is also known as “Charlotte USA – The New Energy Capital,” boasting over 240 energy-oriented organizations as of 2024. In recent years, Charlotte has also emerged as a big player in the IT industry, and just a few miles away in Gastonia is Parkdale Mills, a world leader in yarn manufacturing and textile technology.
Beyond industry, the 704 area is also a dynamic melting pot of culture, art, and community. Charlotte, Gastonia, Concord, and surrounding areas offer great opportunities for residents, visitors, and new business owners.
Uptown Charlotte hosts a number of museums, such as the Mint Museum and the NASCAR Hall of Fame, showcasing the city’s commitment to its history and culture. The city of Charlotte is even planning to build a zoo in addition to the Sea Life Charlotte-Concord Aquarium. On top of that, Charlotte’s performing arts and festival scenes are equally thrilling. The city also embraces diversity with events like Charlotte Pride, making it a welcoming space for everyone.
The 704 area is also a haven for sports enthusiasts. Home to the Carolina Panthers, Charlotte Hornets, and the exciting addition of Charlotte FC in Major League Soccer, the city has hosted numerous sporting events over the years — including the PGA Championship. But the strongest sport by far in the 704 is racing. About 75% of the U.S. motorsports industry’s race teams, employees, and drivers live nearby. Haas F1, the Charlotte Motor Speedway in Concord, and numerous NASCAR entities across the area further solidify its importance among racers nationwide.
Opportunities abound in this section of North Carolina. Position your business strategically among these communities with a 704 area code phone number. With a new 704 number from AccessDirect, your business gains access to a robust economic environment and a deep multicultural landscape. To expand your reach into North Carolina (or anywhere on the east coast) a 704 area code is a great place to start.
Choose the best area code(s) for your business — 704, 820, or anywhere else. AccessDirect carries phone numbers for virtually every city in the United States.
Pick the phone service plan that works best for your business goals. AccessDirect has flexible plans for every type of business, custom-tailored with any phone number you choose.
Setting up your new phone number is a breeze. Click the button below to get started. Need to save time? Just call us first at (913)-599-6500. We'll help you pick the perfect plan and area code and set it up in no time.
Every 704 area code phone number comes with a full suite of features designed to help you better serve your customers — at no extra cost.
Find-me/follow-me call routing helps your callers avoid voicemail and connect with a real person every time by automatically routing calls to the next available person (based on a predetermined sequence).
Put the worry of missing an important call behind you. You’ll enjoy peace of mind while your callers benefit from high-end, professional virtual receptionist services.
We’ll write and record custom professional greetings that enhance your brand and support your customer service efforts.
Every voicemail you receive will include a transcription of the message itself. You can read the message directly from your email.
Make it quick and easy for callers to reach exactly who they need, when they need. With a single number, you can offer several individual or department extensions.
Holds and transfers are often inevitable. Provide your callers with a welcome music break — one more way of projecting a high-end image for your business.
Project a big-company image and offer a valued service to your callers with a dial-by-name directory that helps callers find their desired contact fast. Our automated front desk system answers calls and transfers callers quickly and easily.
Just as your voicemail messages can be converted to text, so can your incoming faxes. It’s one more convenient way to help you stay on top of what’s happening in your small business from wherever you are — conveniently.
We offer flexible plans so you’ll only pay for what you need. Every business is unique — we offer a wide range of phone service options you can customize to fit your specific needs.
Your AccessDirect 704 area code phone number comes with the best service and support in the industry. We go beyond the basics to provide you with everything you need to convey a big business presence and brand, regardless of the size of your company. You’ll benefit from:
Let’s face it — not everyone has a “professional” speaking voice. Even if you do, you may not have the confidence to convey a professional presence over the phone. We can help. We’ll write and record professional greetings that fit your business and brand.
AccessDirect services are highly reliable. But if you do run into an issue or have a question, we offer live, US-based phone support. We don’t outsource our customer service, either. When you contact us, you’ll get help from our team of trained and knowledgeable support professionals.
When you call us with a question or request, we don’t say we’ll “get back to you.” Whenever possible, we resolve issues while you’re still on the line, so you can get back to business, knowing your callers are still able to reach you.
With AccessDirect, there are no hidden costs, no burdensome contracts, and no surprise fees. We’re confident enough in our services without them! We deliver what we promise at an affordable price.
A digital receptionist ensures you and your team are always available to your customers from a single business number. This boosts brand image and streamlines service, especially for businesses operating remotely or across multiple locations.
At AccessDirect, we offer flexible packages because we know every business is unique. We want to help you address your needs and serve your customers.