Challenge: What does AccessDirect have to do with window tinting? The same question can be asked about insurance offices, dog grooming salons, and high schools. The answer is simple! We cater to any business or establishment that is in need of a professional sounding auto attendant, thus making things more efficient and easy.
A window tinting company called AccessDirect and asked for a toll free vanity number they could advertise on their web site. When their customers called the number, they wanted them to hear information about their business location and hours of operation first. If clients calling in wanted to talk to a representative, they would have the option to speak to someone about pricing and services.
Solution:AccessDirect provided a link to the company which allowed them to choose their own toll free vanity number. They found one they liked and we ordered it for them for free. After the number was ordered, the company sent in the forms necessary to get set up, along with their greeting. AccessDirect programmed their information exactly how they wanted it done. We gave the company a choice of voice selections and they picked one they liked. We professionally recorded their main greeting for free. In less than twenty-four hours the window tinting company had exactly what they wanted, with their choice of a vanity toll free number and a professionally recorded greeting. Their clients had the options of listening to information about their business or choosing to speak to someone.
Results: The owners of the window tinting company are very excited about their new auto attendant. They find that they receive fewer calls about hours of operation and business hours because of their ‘information’ extension which automatically lists the appropriate response for their customers. This gives them more time to focus on taking sales calls, making their business much more efficient and lucrative. They may be the professionals on tinting, but AccessDirect gave their customers a clear view of their products!