Small businesses and startups will likely need to invest in communication solutions to meet evolving communication requirements and get their company off the ground. As SMB decision makers investigate their options for communication service providers, VoIP-News contributor Jon Arnold noted that there are a number of factors to consider.
“Aside from making the various technologies work together under the UC umbrella, there are different business models to consider,” Arnold wrote. “On top of that, the motives of your channel partner to sell UC may not be aligned with your motives to buy UC … In terms of business models, these can go a long way to explaining what your channel partner will offer your business … The first thing to understand about UC is its nature; it’s a service, not a product.”
In another recent VoIP-News article, Arnold continued to explore how evolving business models affect observed communication trends and demands. As communication solutions continue to mature, options will move away from hardware and toward software- or cloud-based solutions.
“[T]here will pretty much be no hardware to buy, as the software-based solution easily integrates with your existing network setup, which in time will be optimized to support IP,” Arnold wrote. “By that I mean you will already have media gateways and/or session border controllers to facilitate calls and data traffic going in and out of your network. Looking further out, even these functions will eventually be virtualized, whereby your network infrastructure is essentially pushed out to the cloud and hosted in a remote data center.”
PBX solutions to Meet Evolving Communication Requirements
AccessDirect’s product and service offerings include ideal options for embracing the pending complete virtualization of communication solutions. Our virtual PBX solutions require no hardware to be installed on premise, and employees can use their current mobile devices as professional phone lines.
In another recent VoIP-News article, Ziff Davis explained how until more recently, SMBs had few options to choose from when selecting business phone systems to meet their needs. As an alternative to pricier and inflexible traditional phone systems, SMB decision makers would previously select residential-grade VoIP solutions to save money. However, these solutions were unable to provide the functionality necessary for regular business operations. With the emergence of virtual and hosted PBX phone systems, SMBs can now enjoy the same rich features and capabilities of enterprise-level phone systems that larger businesses employ, but at significantly reduced costs.