As more small businesses are adopting cloud computing, it’s changing the way they do business – even changing their business models and physical locations.
When someone reaches out to your business, they have an active interest in your services. Ensure you earn their sale with these lead management tools.
Given the importance of everyone’s contributions in a small business, it’s critical for you to hire the right people to represent your company.
Following proper phone etiquette isn’t only important when it comes to making a good impression on new callers — it’s also important to keep repeat callers as your clients.
When it comes to customer service, having a quick response time is critical to your success. Find out how to improve yours with these helpful tips.