Use Your Small Business Telephone System to Project a Professional Business Image
The first encounter that many potential customers have with a small business takes place over the telephone. The caller is typically looking for basic information about the company, such as hours of operation or the price or availability of a specific product or service. The manner in which the company handles these types of inquiries plays a big role in determining whether the customer ultimately chooses to do business with the company or move on to a competitor. That is why prompt, efficient telephone service is so important to the success of any small business.
You Don’t Get a Second Chance to Make a Strong First Impression
If you’re a small business owner, take a minute to think about how you handle your incoming phone calls. Do calls often go answered or get sent straight to voicemail because you’re simply too busy or don’t have the staff to answer them in a timely manner? When callers do reach a live person, do they always get the helpful, attentive service they expect and deserve? Is someone available to answer those inevitable after-hours calls? If you answered “no” to any of these questions, you’re potentially losing business due to projecting an unfavorable first impression.
Increase Customer Satisfaction with a Professionally Recorded Telephone Greeting
AccessDirect offers advanced virtual PBX phone systems that provide superior small business telephone service at an affordable cost. Our systems come with the option to select a professionally recorded telephone greeting that helps to create a strong first impression and make your small business seem like a large, highly efficient organization. You can also customize your phone system to handle incoming calls on a 24/7 basis and have them routed to you or other employees if you desire, ensuring you will never miss an important call again.
Free Professional Recording of Your Customized Phone Greeting
We’ll work with you to develop a script that includes the voice greeting options that make the most sense for your business. Your callers will be able to choose from a customized menu that directs them to select the individual, department or information source that addresses their specific question or issue. We will professionally record your script at no additional cost using a male or female voice. If you would like your greeting to sound more personal, you can also record it in your own voice.
Contact AccessDirect to Learn More About Our Phone Systems with Professional Greetings
Provide better phone service to your customers and project a polished image that will give you a competitive edge. Contact AccessDirect to learn more about the benefits of implementing a virtual PBX phone system with a professionally recorded greeting in your small business.